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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1023 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,023 reviews
  • Rated 5 out of 5 stars

    Lake Sylvia Guy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We changed to WebRoot Security offered by Best Buy and we really like how it works behind the scenes without constant popups about items singled out for a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very solid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying the free product subscription and operates behind the scene, but still able to see what is going on and get alerts of any type of malware or adware that are within the control settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I depend on this yearly subscription to keep my computer safe from computer viruses. I have been a customer of Best Buy for years. I purchase all computers and tablets at Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Internet Security

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security comes with our Geek Squad Protection. It provides awesome security protection on three of our devices. We have it on our laptop and both smart phones. Have never had any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied With Trend Micro

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Trend Micro to protect three PCs for years. I had a very small need for tech support; but, when I contacted them, the response was professional, timely, and satisfying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trend Micro Internet Security has given me peace of mind for a few years now. I have it on my computer and my wife's computer and smart phone. It has stopped us from going to dangerous websites quite a few times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great security

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it installed on a new laptop we purchased. The Geek Squad set it up for me which was very helpful . Glad we had purchased the protection plan for other purchases as the security and set up were included

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have was that I could not renew this immediately and I was notified that the protection had been shut off but when I went to renew, it made it seem like I had it all along and the renewal date will be for the original date, not when I repurchased the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safe and secure

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Trend for years now , like it much better than norton and Mcafee, Nothing complicated about this software and picks up viruses and stops them before they get to your computer! Will always buy trend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro Internet Security

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Trend Micro Internet Security for many years. It does a daily review of what's going on my computers. It updates as necessary to keep up with what's going on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this security subscription through Best Buy's Total Tech Support and it provides protection and services across the entire spectrum of Internet Security. I feel very comfortable with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent software

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Trend Mico for close to 20 years. I found it in the internet and called the company for help. Glad i was able to get it up and ready for use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trend Micro total protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great virus protection software. Have used this for about 5 years and am very satisfied. Now have it on all our family computers. Updates and protection are easy and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection against malware is my top concern and this software has proven it has worked at preventing my computer from obtaining any viruses.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have for your home pc

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection features towards viruses and for multiple home computers. Back updates are readily accessible at any time and scans are easily set up automatically. Gives you all the protection you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Trend Micro subscription for six years. It has never caused me any problems and operates quietly in the background. I have experienced zero virus problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I trust them

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So they always reccomend this. I reccomned it for a pc. but not for a cheap throwaway surf internet pc. if you get a virus on those just dlete everyhting and start again. but a good pc with important data needs this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good virus protection

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i really like this Trend Micro Internet Security i have used it for a few years and it never lets me down. bought from best buy because they have a decent price, good sales people and always have what i need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great package

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the security feature's, keeping my passwords safe and yet easily accessible for me is a great asset. Keeping track of my passwords has always been a challenge for me. Trend makes my life much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Internet Security @ an affordable price !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Safety, privacy, functionality, security; Trend Microsoft Internet provides that and more. Peace of mind from unwanted visitors or unwelcome trackers.

    I would recommend this to a friend
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