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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.9 out of 5 stars with 3610 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Internet Security Yearly Subscription for its overall performance and protection capabilities. Many users appreciate its ease of use and that it operates in the background. However, some customers have noted compatibility issues and expressed concerns about its mobile security.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,610 reviews
  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot many years now. I feel safe using it and haven't had any major issue. The only thing that bothers me is that it pops up in the most inappropriate times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to follow. Good customer service. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We root internet security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all aspects of it. It lets me know how many scans over 24 hours and how many threats were blocked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, automatic removal of viruses, no need to grab a tool to remove viruses!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot is the best

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot for all of my devices for about the last 7 years and have never had a problem with any of my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He waseasy to talk to. He understood me. Helped me clean up computer. He was able to answer some questios I had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Jim's CC charge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not always sure what I'm paying for. Get notice of a Credit Card charge coming but not sure what it is for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT INTERNET SECURITY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY HAPPY WITH MY WEBROOT SUBSCRIPTION FOR INTERNET SERVICE. I JUST RENEWED FOR ANOTHER YEAR. IT SCANS AUTOMATICALLY AND ADVISES IF ANY ISSUE TO RESOLVE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always excellent & professional service who assist...particularly the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a good job of scanning regularly so I don't have to think about it. It also covers three devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Payment reminders

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All employees I’ve dealt with are knowledgeable, professional, and polite.

    I would recommend this to a friend
  • Cons mentioned:
    Mobile security

    Rated 5 out of 5 stars

    WEBROOT VIABILITY QUESTIONABILITY ??

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DID NOT RECEIVE ANY NOTIFICATION THAT WOULD HAVE COVERED THE RECENT SPAMS ...I THOUGHT WEBROOT WOULD OFFER SOME SECURITY.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Get a lot for a small price.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for several years. It dies the job of securing my computer and its a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet Security Yearly Subscription

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the tech support, they are so nice and explain everything so well. Worth the yearly subscription.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very confident in this purchase. I haved used webroot for years and have not had a problem with my computer's or phone security.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Protection Plan

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection Plan is great to have. This takes the worry of thinking how your item will be fixed. Best Buy will make it right!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Webroot Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very satisfied with Webroot. It keeps me aware of threats & eliminates them.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot Internet Security (yearly-subscription)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. The protection it provides is worth having. Helps keep you safe online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Personnel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales department and Geek squad at Best Buy are very knowledgeable and helpful with questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Accountant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied with Best Buy and Webroot. I have been with booth for years and they have helped me a lot. It is a nice feeling that they have my back.

    I would recommend this to a friend
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