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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.9 out of 5 stars with 2993 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,993 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A must have for my work computer --

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't live without this - I count on it for my work related computer to work like a champ -- every time - and it does! Thank you, Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Trusted Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for years and it has always provided excellent security for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using webroot. This product protects my computer and prevent hackers from damaging my computer. The quality of web group is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use. I've never had a virus since using this program

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Kudos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am an experienced user of computers and the internet I am not a technician by any stretch of the imagination, At least once a year and sometimes more I get into a jam where I just cannot figure out why my computer is stuck or why I can't get access to something I know is "in there." That is when I call the Geek Squad and ask for help. The associates I have interacted with are always calm and ask the right questions to get at my problem. Their ability to "take over" my computer while I am on the line with them is amazing. I highly recommend this service and believe the price is a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Add Webroot as Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always impressed with the Webroot Internet Security. I appreciate having this security since on occasion I do visit the internet and I realize that may sometimes end up not being a good thing if it isn't a legitimate site; leaving the possibility of identity theft.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot A+++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot has performed perfectly for our internet security. As well, I like the automatic renewal. With our lives being so busy, we might forget to renew something so important.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Security Product. Ease updates and timely checks and scans.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    WEBROOT 4 ALL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot for 3 or 4 years and it has never allowed any viruses or problems. EVERYONE SHOULD HAVE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best antivirus software I’ve ever used.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this antivirus software. It’s reasonably priced, I’ve been using it now for at least five years, and it has any virus issues for that entire period of time. I used to seem to have virus issues, on a semi regular basis and all that is gone. This product is almost magical. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Internet Security = WebRoot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WebRoot has been my antivirus for several years. I find it's utilities section helpful. I feel secure on the web when WebRoot approves certain sites.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Kinda had to...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot pretty much came with my purchase of the Best Buy Protection Plan - they use it when working on my computer(s) when I contact them, and Webroot sends me notices from time to time. I run it occasionally myself and it seems pretty decent, but it's not always clear about what I should do or not do in order to prevent problems on my system.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tech Security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good internet security for my laptop for one year or coverage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    PROTECTED

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AN EASY RENEWAL OF WEBROOT'S BASIC VIRUS PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Life Saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use my annual subscription several times through the years and am thankful to have it. I am disabled and the closest Best Buy to me is over an hour away. Sometimes I am not physically able with my spinal damage to make that long of a trip. Being able to have someone remote access it at times has been a life saver. Thank you for having this service as well as the instore Geek Squad. When I can't sleep from pain and can watch tv by computer it makes all the difference.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Webroot Internet security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feel very secure with this Webroot Security and how easy it is to use

    I would recommend this to a friend
  • Pros mentioned:
    Background operation

    Rated 5 out of 5 stars

    Runs smoothly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs in the background. Dashboard has lights (red/green/yellow) to draw attention to the areas that need attention. I'm not overly techy, so that helps me. Doesn't interrupt my computer usage like Norton did. Renews automatically so I never have to worry about whether I'm protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    WEBROOT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good protection to my computer. Have webroot for years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great have been using it for many years !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WEBROOT does a good job of protecting my equipment.

    I would recommend this to a friend