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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.9 out of 5 stars with 3638 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Internet Security Yearly Subscription for its overall performance and protection capabilities. Many users appreciate its ease of use and that it operates in the background. However, some customers have noted compatibility issues and expressed concerns about its mobile security.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,638 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Suzi Q

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have been with the Geek squad total support for years. I also have web root protection as well. I am not a fully computer expert by any means, but, I would never give them up for the world. They have helped me for several years and also have taught me things that that I would have never learned on my own. I recommend them to all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with and keeps my computer and phone safe. Great for safe browsing so I don't accidentally browse unsafe websites. Keeps regular scans of the computer for any viruses or malware. Overall, I feel my electronics are safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    weboot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the service that webroot give I have been getting it put on all my electronics and have no problems knowing they are secure yes I rely on the service to protect my electronics

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine by me. It meets my needs, and my computer feels safe. I have had no issues. I trust Best Buy and have always had superior service and advice.

    I would recommend this to a friend
  • Pros mentioned:
    Background operation, Overall performance

    Rated 5 out of 5 stars

    My computer feels safer with this program.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this program I feel much safer that my computer is in good hands. It appears to be doing a good job and is affordable. It works quietly in the background. I have not experienced any issues and am grateful it is doing its purpose and safeguarding my computer from intruders.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Geek Squad Webroot Security

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used Geek Squad Webroot security for several years , no issues and my Desktop PC has been kept sercure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good antivirus software - does its job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used Webroot for a half dozen or so years. Reasonable cost, & it has helped identify issues a few times & cleaned them up. But mostly, because I try to be careful what I look at (websites, links, etc.), the scans confirm all is good. Yay!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had good luck with it, easy to use. I trust Best Buy with my home PC and haven't had any issues since I installed Web Root.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for years - it has stopped problems with my computer

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Webroot - easy and secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had Webroot since 2019....always excellent in ensuring my computers and phones. Never a problem. They scan regularly and provide repors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    I've been WEBROOTED for Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WEBROOT---This is a strange name that has done a very critical job protecting my computer for years. I've had very little disruption during the years that BEST BUY put this on my machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and keeps my computer safe and running smoothly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Internet Security Yearly Subscription

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works! Have used for years with good protection and simple use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is highly knowledgeable/skilled as well as kind & patient with elderly clients like myself! I really appreciate them...especially Lukas!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    Webroot Internet Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have use Webroot for many years to keep my system secure. I have not had any major issues because I keep it running and up to date.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Webroot Antivirus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Webroot antivirus for several years, and have recently renewed it for yet another. I have found it to be far superior to any of the more well known antiviruses and easier to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot - Great Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot Internet Security offered by Best Buy is a great, safe way to protect your computer! It does frequent scans as well as a regular scheduled scan and always informs me of the outcome. I have renewed my Webroot protection subscription for a number of years and will continue to do so in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Protection

    Rated 5 out of 5 stars

    PROTECTION

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AND WILL GET IT AGAIN! HAVE BLOCKED MANY ITEMS!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    WEBROOT Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection. Easy install, access, and review

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for a number of years. I have had no problems. A check on the computer is run on a regular basis. It will show in the lower right corner sometimes that is checking for a problem. It is also reasonably priced. I also do not go all over the internet looking at things.

    I would recommend this to a friend
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