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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.9 out of 5 stars with 3572 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Internet Security Yearly Subscription for its overall performance and protection capabilities. Many users appreciate its ease of use and that it operates in the background. However, some customers have noted compatibility issues and expressed concerns about its mobile security.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,572 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Web Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection program. I feel secure with the program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Kudos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I am an experienced user of computers and the internet I am not a technician by any stretch of the imagination, At least once a year and sometimes more I get into a jam where I just cannot figure out why my computer is stuck or why I can't get access to something I know is "in there." That is when I call the Geek Squad and ask for help. The associates I have interacted with are always calm and ask the right questions to get at my problem. Their ability to "take over" my computer while I am on the line with them is amazing. I highly recommend this service and believe the price is a bargain.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Security for pc and phones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have webb root on pc and has done a great job since i have had it. Easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It's doing it's job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot scans my computer once every 24 hours. Since I started my subscription, Webroot has found and removed at least 6 threats. I feel safer having this security system on my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing a great job, and easy to use It is easy to access the icon and start the Webroot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The total protection program is outstanding. The Geek Squad is always very helpful and knowledgeable!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for years and I think it’s wonderful. Great customer service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Kinda had to...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot pretty much came with my purchase of the Best Buy Protection Plan - they use it when working on my computer(s) when I contact them, and Webroot sends me notices from time to time. I run it occasionally myself and it seems pretty decent, but it's not always clear about what I should do or not do in order to prevent problems on my system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No worries

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You don't need to worry with this security product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEBROOT VALUE is Unbeatable!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is impossible for me to explain the absolute VALUE WEBROOT Virus Protection and Total Tech has been for me. As a service provider myself (I am a Realtor) I appreciate the professional, knowledgeable service WEBROOT provides. I had used other Virus Protection providers - but NONE of these provide the quick, complete service that WEBROOT does! THANK YOU! Deborah P.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, haven't had a problem even with a spouse that fearlessly goes anywhere on the internet!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Safe and Secure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad we have Webroot to prevent viruses from getting into the computer. It does the automatic scans and it is seemless.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot is a good protection plan for my laptop. Keeps my laptop secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Virus support confidence!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt secure knowing my computer was protected. I didn't have to worry because I was always notified when I needed to renew. I never had a problem since I started using this product and since I am not a confident tech user this helped me to relax and not worry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that I can scan my computer at anytime to be sure that my computer has not been compromised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot Security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had webroot security for four years and very happy with it. It gives me great peace of mind.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Insurance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service many times. It fits my lifestyle

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works well without problems

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for years with no problems for two computers. I would reccommend it over the annoying Norton or McAfee.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection is relief from worry about hackers or viruses damaging my computer or getting my personal or business information. It is well worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best help when needed thank you. you keep my computer running like great clock work

    I would recommend this to a friend
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