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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.9 out of 5 stars with 3670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Internet Security Yearly Subscription for its overall performance and protection capabilities. Many users appreciate its ease of use and that it operates in the background. However, some customers have noted compatibility issues and expressed concerns about its mobile security.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 3,670 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot believer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A trusted security systems for my computer. For many years I never had to worry about my information being compromised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet security

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our security of having this option for our devices

    I would recommend this to a friend
  • Cons mentioned:
    Mobile security

    Rated 3 out of 5 stars

    A good product for laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot delivers excellent security for our laptop. However its mobile security is terrible and I have unistalled it; it acts more like a browser than a security system. You do not know what it is up to and never tells me when it is running. When I installed Webroot mobile,Google Play notified me it could not scan my apps! Whats up with that? I have read other reviews and it seems that Webroot mobile used to enjoy good ratings but not lately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind with protection. From Webroot. Best Buy staff is knowledgeable and easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that they help me on the spot with all my problems or questions concerning my laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    webroot works for me much better than McAfee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    webroot works for me much better than McAfee I have tried many others, and this is by far the best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    webroot

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't use anything else. I feel safe using Webroot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Trusted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always and still is safe and reliable. Will never change.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best security ever. Thank you! I love the reminders you send.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised and pleased how quickly I was waited on for my scheduled appointment. The young man was so very helpful with both my computer and phone issues. I did leave the computer for a full diagnostic to make sure my computer did not have a virus. The computer check was finished on schedule. I’m hoping to find a Best Buy near my new home when I relocate to WV. Thank for your help over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Webroot review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems with Webroot program. It has blocked a few hackings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This package saves much frustration and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Web rating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install easy to understand good product it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been extremely pleased with the protection on our computers, phones, TV's And have experienced less alerts.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    securety

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had webroot for years and no problems. worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot security is unmatched.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Money well spent, I have not had an issue since changing to this service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what to say, other than Webroot helps keep my computer safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security protection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind knowing I have webroot on all my computers so I am protected from malware, spam, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JB twenty-one

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I renew this subscription every year as part of my protection platform.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable people to help when I need it. Pleasant service and sales people.

    I would recommend this to a friend
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