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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.9 out of 5 stars with 3670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers recognize the Internet Security Yearly Subscription for its overall performance and protection capabilities. Many users appreciate its ease of use and that it operates in the background. However, some customers have noted compatibility issues and expressed concerns about its mobile security.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 3,670 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    I trust Webroot

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This anti-virus, anti-malware, software and all of the other things this protects against is what Geek Squad (Now Best Buy Total Tech) installs and stand behind. I never had high trust in the other "free" protection software. This is the first and only one I Trust.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Security System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Security System for the price. I would recommend it for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    webroot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job in scanning my computor for any security issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help is always available!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I again purchased my internet security subscription knowing that if I have any problems I can get the service help I need from the good folks at Best Buy. When you are old and not too tech savy, it helps me know, help will be fast and I will not be made fun of for not knowing how my computer works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+ for Webroot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for many years. I appreciate the updates and trust them to keep my computer safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton virus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great store with many options . It’s great for safety with the Norton antivirus

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot / Geek Squad Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Webroot for a number of years, without single issue. Great product and a very reasonable price

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    stay safe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have renewed our subscription with webroot for years and very confident with the security they provide.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ease of Mind

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To date, I have never had a problem with my service. Im very satusfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Take your worries away. You will not wadte your money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Internet security

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Webroot works great. I HIGHLY RECCOMEND to others lookiing for internet security.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yearly protection plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have peace of mind that a professional is at our fingertips when a problem arises is so worth a yearly minimum cost. We have used Geek Squad many times over the years and have always been very happy with the quality of service received.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for years. It works. fWill continue to buy and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We like security

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Web Root for many years. As Total Care members we renew automatically and don’t have to worry about not being secure. The Geek Squad is always helpful in explaining some of the features

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had a few years and seems protection is good as no issues have occurred.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So Reliable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So reliable, I'll never change. Had it for years. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandma

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is piece of mind to know the Geek Squad is there to help when I have a computer problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of my latest experience at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service for my IPhones, and other purchases. The service people are very friendly and knowledgeable. I highly recommend Best Buy to everyone I know. Feel free to use the rating on your varies advertising sites.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy’s internet protection plan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel very much more confident and secure with Best Buy’s internet protection plan

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Webroot works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had any problems since using Weboot. No hackers while using it.

    I would recommend this to a friend
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