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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 63 reviews

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81%
would recommend
to a friend

Customers are saying

Customers are pleased with the ease of use and the price of TurboTax Deluxe Federal + E-File 2020 (1-User). Many also praised the software itself as excellent and reliable. However, some customers were disappointed that state filing was not included in this version, requiring an additional purchase. The software's user-friendliness was a major highlight for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-63 of 63 reviews
  • Rated 1 out of 5 stars

    Difficult to download

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY DIGITAL TURBOTAX HERE without verifying your account in turbotax site, that site is so problematic. BestBuy should anticipate the customers on these potential problems. Your money cannot be refunded.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Download failed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been unable to download this and could not get any help at local store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does Not Work With Windows 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beware - if you run Windows 7, Intuit will not allow this program to be loaded. The claim is security, but they allowed it last year. Their solution is to buy Windows 10 or do your returns on the cloud. Putting my personal tax info on the cloud is not my idea of security.

    No, I would not recommend this to a friend
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