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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 65 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

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    Rating 4.2 out of 5 stars

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78%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 65 reviews
  • Rated 1 out of 5 stars

    Worthless…,. Don’t waste your money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is pretty worthless. I had to buy a different cord for it to be compatible with my car. And it doesn’t stay clipped on. Wasn’t worth the money I spent on it. I should have purchased the $10 one from Amazon

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi Martha, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.

  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if you have a Buick Encore! Staff was really nice about opening it to see if it would work in my car since the one I bought was for vertical vents.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product use it everyday which i use often when traveling

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Vertical vent fin

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device did not preform well on a verticle vent fin.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Secure mount so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount holds the phone securely with the automatic grippers and so far has been staying put in the vent that I mounted it to. This is in a 3/4 ton pickup that doesn’t have the smoothest ride.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works good, but BYO-USB-C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit itself works good, but the USB-C that was included failed to supply power. Luckily I had my own USB-C to swap it out with. I wish it came with a wedge to prevent my vertical vent from flopping, would work much better on a horizontal vent as is.

    I would recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi GeoffP, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.

  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not sure about this when we purchased it but this thing is so great and is used every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great charger for commuters

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fit in car vent. Opening and closing arms keep phone secure. Charges fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mount.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone mount, makes it easy to view and free up my hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly what I needed since the charger port on my phone is broken! It definitely serves its purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone car charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. It’s exactly what I needed. I have a few before this one , and this is by far the best. Best Buy did not disappoint. They always what I need. I love it. Very easy to use, and not too expensive.I would highly recommend this . Perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone holder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Can’t hold my big phone it’s to lose on the mouth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vent phone clamp

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved all of my iOttie products and as expected this one doesn't disappoint either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works perfectly! Love that this phone holder automatically grips the phone, holds it securely in a semi-truck and charges!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The prefect car charger,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prefect car charger for folks on the go, clip to vent, plenty of cord to hide wire. Sleek look wotb fast charging

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not compatible with my mom's Ford. Had to return it. I have the same brand but diff skew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cell phone car holder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was simply awesome. I love it. Great purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It breaks easily

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It breaks easily a lot of use wears out the arms..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not iPhone car play friendly for older cars

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older iPhone that uses the lighting post, and I had to buy a different case so this device would work to charge the phone. But it would not work with the trucks car play system without put an additional cord to connect Apple car play and that vehicle didn’t use usb c plug. The device moved and and fell off. I gave it to some one else but I should have returned it if I’m honest.

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi Odin, I am sorry for the negative experience you've faced thus far. While, we can't accommodate every car, there are compatible usb converters that would work for your vehicle.

  • Best Buy Employee

    Rated 1 out of 5 stars

    Not compatible with all cars

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to go through two of these for neither of them to work on my 2012 volkswagen. They work in accessory mode but the second i turn the ignition on, it flashed red as is just a paperweight phone mount at that point, get your stuff together iottie this is a simple problem to fix that apparently never made it past QA

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi Eddie, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.

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