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Customer reviews

Rating 4.2 out of 5 stars with 65 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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78%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-65 of 65 reviews
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Didnt work for my phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product didnt work on any of the phones i tried. S24 ultra, iphone 16 pro, iphone 16 pro max.

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi Abram, this sounds like a sweet spot issue. Can you please try to adjust the feet and see how it goes?

  • Rated 1 out of 5 stars

    Cheap material. Doesn’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted 5 months. It’s broken already. Cheap material. I purchased a cheapest one at amazon a year ago, same stuff, different brand, still working perfectly.

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi Gravel, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.

  • Rated 1 out of 5 stars

    Falls off easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone falls off too easy when I'm driving. It's dangerous to put it back on when I have to keep driving Lyft!

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi CharleneadaB, I'm sorry that you have faced this negative experience with the Auto Sense 2. To quickly resolve this issue, please contact iOttie Customer Support. Thank you.

  • Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. They do not work. They only charge when it feels like it. Would never buy again!

    No, I would not recommend this to a friend
    • Brand response from iOttie Customer Support
      Posted .

      Hi Christine, we apologize for the negative experience you have faced thus far. It sounds like you are having a power issue. It seems like the issue may be that the device is not receiving enough power. This happens when the cable or the cigarette car adapter plug is not utilizing the full output. If you have a compatible USB plug in your car or another cigarette lighter plug, can you please test this out? Alternatively, you can use the wall charger in your home, with a compatible charger.
      Can you please test the Cigarette Lighter Adapter: and create a video demonstrating this?
      - Plug it into your car cigarette port
      - Plug into Cradle/Phone Holder device
      - If it does not charge, use same adapter and cord, plug it into another compatible device.
      - If this does not charge, it is the Cigarette Lighter Adapter issue.
      - To check if it is the cable, please use another cable, in the same cigarette car adapter, plugged into the device.

      If this fails, can you can contact iOttie Customer Support to resolve this issue? Thank you.

  • Rated 4 out of 5 stars

    Car mount review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item. Easy to use, sturdy and held phone even with case.

    I would recommend this to a friend
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