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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 67 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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72%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Easy One Touch Connect Pro's ease of use and Alexa integration, citing features like convenient access to calls, directions, and music, as well as the helpfulness of the built-in virtual assistant. However, some users experienced issues with the mount's charging capabilities and the adhesive's durability, reporting problems with both charging functionality and the mount's ability to stay securely attached to the dashboard. The adhesive's performance, in particular, seems to be significantly affected by heat. Overall, the product receives positive feedback for its user-friendliness and smart features, but concerns remain regarding its charging and mounting reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 67 reviews
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didnt particularly care for it. I gave it away to a friend.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    With Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The plastic that catch the bottom of your phone pop out in not even a month of use can’t find the little screw thing with spring went flying somewhere inside my truck

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 5 out of 5 stars

    Good longevity

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect holds my phone sturdy. The sticky adhesive lasted about a year. Overall good longevity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good phone holder, just as good cheaper options.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone holder, I could never get the Alexa part to work though.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Otto car phone holder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cool phone holder! I love it! It works great, love how it fits to any phone automatically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good holder

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good equipment, it holds at your console without any problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect placement in my vehicle when doing my random vlogging. Sturdy and well constructed and stays put. A little pricy but an investment none the lest. I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sticky holder

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s sturdy ,durable and can stand longer even expose under the sun. Would drop at times and still be hooked up all at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sticky rubber holds good on the windshield in my semi when I did have to remove it, that was easier said than done which I like

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 3 out of 5 stars

    Perfect except for hot summers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good except when it gets really hot the sticky part that holds it to my dash gets loose and has fallen off before. I had to wipe the sticky part with rubbing alcohol and wait til the temperature cooled down to re-stick it. When I say hot weather, I mean unusually hot for Oregon, 100 degrees + Not sure I’d repurchase

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good items until now I still have it. And still working good

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Hard to Use Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the outside, it look like a reputable product, but when I put everything together, it was almost a nightmare. It wouldn't sync together and it wouldn't charge my phone. I eventually took it back to Bust Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it should and fairly strong hold.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually very pleased with this set up. We were in our rental car on short vacation and decided to take in another city at the same time. We just do not get to travel much without kids in general. Of course I wish that we would have an Apple play but this was a definite improvement over holding a phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone holder & charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good,,just didn’t work well in my semi truck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone car mount for the wrong phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was great as well with one exception and is that, even witg the stores hp, i didn't realize that the one i purchased was for an iPhone and i have an android. Otherwise then that it is a great mount. Sticks to the dash of the car great and seems to operate excellent. Now to find one for an android.

    I would recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it but returned it right away. It fit my iPhone 11 Pro Max fine but it isn’t wireless charging which is a bummer. You also have to download the iOttie connect and Amazon Alexa to use which was a pain in the butt just for a car charger.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Nice purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds small & large phones with ease & having alexa is convenient.

    I would recommend this to a friend
  • Cons mentioned:
    Adhesive

    Rated 1 out of 5 stars

    Iottie

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but the glue to adhere the pad to your dashboard melts in the summer and the whole thing fails to stay.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Charging

    Rated 1 out of 5 stars

    Bulky phone mount

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky item. It doesn’t even charge the phone. Was too expensive not to have a day purpose.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect except for one major issue

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone holder everything about it is perfect except for one important factor, the plate that sticks to your car and the holder suction cups to is so strong it could damage your interior if you need to remove it. If you have no plans to move it then it's perfect.

    I would recommend this to a friend
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