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Customer Ratings & Reviews

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Customer reviews

Rating 3.4 out of 5 stars with 200 reviews

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Rating by feature

  • Value

    Rating 3.5 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.7 out of 5 stars

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Cons mentioned filter

57%would recommend to a friend

Customers are saying

Customers have good things to say about the iTap 2's wireless charging capabilities, strong magnet, and ease of use, finding it convenient for hands-free driving. However, some customers experienced issues with the mount's stability and the vent clip's secureness, leading to concerns about the phone falling off. The quality of materials was also a point of contention for some users. A few users mentioned fit issues with certain phone models and car vents.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 200 reviews
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Charger

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. It charges your phone the phone fast

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not terrible, but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well for me most of the time. But when it's cold outside and i have my heat on, it will heat up the pad and my phone will just fall off and land near my feet. The way it fits in my car on the vents also isn't the best and sometimes it will move a bit and make my phone crooked but other than those two issues, everything else about it works fine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just for small phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone was heavy for the mount, and it drop it all the time

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 3 out of 5 stars

    Issues with horizontal vent fin connection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charging component works great. However, there are two flaws. The clip works poorly on horizontal vent fins. The weight of the charger and phone cause the device to drop. The drop puts pressure on the power connector on the back of the plate creating an unreliable power connection.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Quality, Stability

    Rated 1 out of 5 stars

    Charger didn’t last long

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item only worked for two weeks and then it stopped. A very nice design for a wireless charger but it just did not last long at all. Did not meet my expectations. For the cost it should have worked.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    Works well, little pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the device works well. Was hoping it would hold iPhone 12 Pro without having to add the metal disk to the back of the case, but small bumps in road easily sent it flying. Put the disk on the case and it stays put. Have to pay attention where you place the disk relative to your phone so the wireless charger is in alignment with your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 4 out of 5 stars

    A great charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great item, especially when you’re in and out of your vehicle often and you need to take your phone. Only downside is the phone can over heat. On warmer days I make sure to have air directed from the vent which the holder is attached to. A cooling system built into the charger would give it a 5 star rating.

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 3 out of 5 stars

    Not So Good For Larger Phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My iPhone Pro 13 Max with Lifeproof case will not stick to the charger. Basic vehicle acceleration or road bumps will cause the phone to fall off. Would not recommend for larger / heavier phones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Magnet strength

    Rated 3 out of 5 stars

    Powerful magnet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnet work amazingly and holds my note 20 ultra perfectly but the USB adapter that came with it wasn't strong enough to charge my phone, it kept power cycling. A better USB car adapter and USB cold solved that issue and now works great

    I would recommend this to a friend
  • Cons mentioned:
    Case compatibility

    Rated 3 out of 5 stars

    Okay product, but not mag safe compliant

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This doesn't work if you have a case, unless you install the metal clips into it, which make it look really funky. Would not recommend unless you have an opaque case to hide all the metal.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Magnet strength

    Rated 2 out of 5 stars

    No longer works

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection of the usb micro cable to the port in the rear of the charger is poorly designed given the use scenario of mounting the charger to car vents. The port has become unusable as the cable will no longer properly connect after only 1 month of use. Also, the charging speed for my Samsung Note 20 phone lost the ability to actually charge after about 3 weeks. Was keeping phone at same battery level, not up or down. Now that it won't charge at all, only thing it is good for is a phone holder. Magnet is strong.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless charging
    Cons mentioned:
    Stability

    Rated 1 out of 5 stars

    Don’t Bother

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one is a hard pass, magnets are weak. Not up to the job of holding a phone in place even over smooth roads. When I first set it up I had high hopes as how the mount attaches to the vent was of exception high quality and very stable. Charging worked fine so the fact the phone wouldn’t stay in place was a real disappointment. After returning this I got the ESR Halolock. That thing holds my my phone like a rock even over Costco speed bumps.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Vent mount

    Rated 3 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vent mount does not remain secure, weight forces vent to close leaving mount in awkward position, magnet location doesn’t allow for secure hold……..basically this things sucks!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good sturdy device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient device. I like the ease of throwing my phone on it and not fighting with having to adjust the sides to hold my phone like i had to with some of the other products ive purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best car charger I’ve owned

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so far the best car charger, simple to use and easy to install. No hassles trying to take on and off my phone with the magnet technology.

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 3 out of 5 stars

    Dont work with my phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Iliked the charging pad idea but my phone kept slipping off i am going to try the magnets if that dont work ill be returning it to best buy

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless charging

    Rated 5 out of 5 stars

    Magnetic Car charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy easy to install no fuss- use it daily- bought two , one for each car- no need for a special magnetic case

    I would recommend this to a friend
  • Pros mentioned:
    Magnet strength

    Rated 4 out of 5 stars

    Vent phone charging unit, wireless.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps phone handy, charging is easy. The magnet is strong and Keeps the phone in place. Only issue is the usb can be loose and is on the back of the unit so it comez loose.

    I would recommend this to a friend
  • Pros mentioned:
    Magnet strength, Wireless charging

    Rated 5 out of 5 stars

    Great Car Charger for Wireless charging

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this every day in the car. Magnet works great and wireless charging is better than more products in terms of speed

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging

    Rated 5 out of 5 stars

    Great Charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to the iPhone 12 Pro Max and was not happy that my other chargers did not work very well with it, including my wireless car charger. I like the idea of a magnetic charger and originally ordered one online, but came across this one a Best Buy. It has worked very well. The included install guide to position the magnet is handy and the phone (even my very large iPhone) sticks very well. and charges quickly.

    I would recommend this to a friend
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