Customer Ratings & Reviews

I went in to get my battery replaced for my phone and the service went smoothly despite my phone screen coming off during the process. It took at least an hour, which was faster than I first expected.

The customer service was excellent and the services was very fast! I was told that my screen protector may be damaged in the process but nothing was damaged! They did everything possible to return my phone in great condition with a new battery.

A good certified service center. The battery for my phone was not in stock, so I ordered a battery for my iPhone 13 Pro. Within a week they received the battery and contacted me. The next day I left my phone at the service center. The battery replacement was completed in about 2.5 hours. After the repair, the phone holds a charge much better. I’m very satisfied with the repair and the service. Highly recommend.

Great professional customer service. Quick same day service. Only took a couple hours. Now my phone is like new again. Highly recommended to have battery replacement done here.

Took a long time to have the battery replaced. However, the phone is working fine post the battery and screen replacement.

I was impressed with the excellent knowledge & care that was shown to me regarding my new phone battery. Thanks to all!

So glad to receive same day service with Geek squad. iPhone battery replacement with provider was going to be days.

They were extremely friendly and handled my battery replacement like absolute pros! My phone feels brand new, and the best part is that I didn’t lose any data or photos. Their service was professional, fast, and smooth from start to finish. Highly recommended!

The Geek Squad replaced my phone battery and it worked better. They were also very kind and easy to work with.

I was very pleased with the Geek Guys. They explained that it would take four hours to complete the battery replacement. I was concerned only because my phone is a very old smart phone but they worked their magic and it has worked perfectly.

All is good now I can use for long time battery so now it’s going to good

It repaired my phone and the work was completed as quickly as possible.

Quick and easy. Dropped off and battery replacement was finished in 90 minutes. Phone is working like new again!

The agent was helpful and the repair was good, it just took a little longer than desired and they did not call me when it was finished.

Quick and professional service. My phone holds a charge like new again and the process was easy from start to finish.

Took in my iPhone 13 Pro for battery replacement. The geeksquad guy was very welcoming, helped me understand what they will do with my device. Whole process was over in under 3 hours.

Great service. I got my battery replaced in my iphone mini. It was not expensive. Service was same day. My phone works so much better now. I really appreciate that Best Buy could update my phone so that I do not have to get a new one. Highly recommend!

This saved my old phone! I was looking at $1000 for a new one. $75 for part and labor good as new, It took about 2.5 hours and all is well

Best Buy had the apple battery I needed on hand. It took 3 times to go to best buy before I was able to get it installed. I didn't mind that it took a few days to do, but I did not like driving an hour each way to get there when I had an appointment and it was not honored. The actual installation went well and I am happy with having a "new" phone. The photos and settings were kept.

Battery replacement of my iphone 13, it was essy and fast with apple care. They encounter a problem with the display and they fix right away, as well.