Customer Ratings & Reviews

The Geek Squad successfully replaced the battery of my iPhone 12 mini.

The agents replaced the battery in my apple iphone se 2020 second generation

I don’t want a new, bigger iphone so this is helping me extend the life of the one I have and love!

This was all I needed to take by 5+ year old phone and make it like new again. It really holds it's charge now. Very affordable. A worthwhile investment!

Geek Squad Agent Kat was very helpful in getting my batteries replaced in two of my older iPhones. Great experience, and phone batteries are working great.

New battery, not a bad price. Now I can keep my phone 3 more years and not worry about a new phone with a higher bill. I am happy with Best Buy

The whole process was great except when it came to letting me know when my phone was ready to pick up. Instead of calling me at the number I left with them they emailed me. I didn’t have access to my phone and I was out of town so I couldn’t go home and check my email. Other than that it was great and really pretty fast

The service was quick and friendly. The technician was very knowledgeable and noticed immediately that the phone screen looked odd. After removing the case and the privacy screen, she noticed the battery was swollen and was slightly pushing the screen away from the phone! In and out very quick while I ran a few errands. I 100% recommend and will be a returning customer in the future. Thanks Geek Squad!!

I bought a new battery for my iPhone and had it replaced, so far so good.Excellent service and accommodating staff.

The battery in my 5-year-old iPhone SE 2 had dropped to 79% of original capacity, and having to be charged up constantly just to get through a couple phone calls. I had the Geek Squad successfully replace the battery. The problem was, a few hours after I picked up the phone, the rear camera quit working and the front camera malfunctioned. I am no longer able to use this for mobile deposit banking. I made several phone calls about this only to be told no, as I had not purchased the phone there. Disappointing.

Just what I needed when my battery life was noted to be at 79%. Now I can relax with a full charge and new battery

New battery replacement done efficiently. Would return for service again.

It was smooth in and out. They replaced the battery in less than an hour.

Awesome guys did a great job speedy service and friendly staff

Battery replacement by Best Buy was very efficient

Battery was replaced in a timely manner and has worked fine since installed.

The process went smoothly and fast. Everything was done.

The Geek Squad replaced the battery in my iPhone. Easy and affordable.

Got a new battery for my iPhone so glad I did!!!!!

Geek squad replaced the battery in my iPhone. They were super kind and very professional. I will be revisiting for an explanation as to why the battery replacement did not fix my issue of a quick dying batter.