Customer Ratings & Reviews

Phone was repaired and battery replaced saved pictures and contacts

Agent that did intake was alright. Gave my backup phone for them to call me on and they called on the phone being worked on. Constantly checked on the phone. Repeatedly giving my number of backup and no one had it and called on the phone they had for repair. SMH Things took too long to get done between best buy and Apple.

The Geek Squad at the Fullerton store is excellent. They were very patient and answered all my questions. They were able to figure out the issue/problem and fix it within a couple of days. I will definitely be using their services in the future.

Had geek squad repair phone. Repair ok but had trouble getting paperwork. Mistakes made they could not correct

Employees were very knowledgeable. Prompt service was appreciated.

The geek gods did an amazing job as always, with the replacement. Great service, and fast too. The person associated was very courteous and highly knowledgeable - explained every details before and after pursing the work.

Everything was ran professionally. My appointment started on time, the technician was knowledgeable and friendly, I was made to be part of the process not just spoken down to,Laugh with my phone fully repaired.

Brought in my iPhone after taking an appointment. The technician was able to complete the battery replacement within 2 hours. Being an Apple authorized outlet, I was confident of the quality of the work done. The cost was reasonable as well.

Super happy with everything. Love the new PC. Geek Squad was very very helpful.

Great service only concern was it was just a little pricey guys!

Done quickly and didn’t damage anything else! However the new battery gets hot a lot so my phone heats up especially when charging. I’m slightly worried about the new battery.

Good work. The were fast efficient and effective. Nice.

From scheduling an appointment, to arrival, to the level of service provided...Geek Squad made sure I was completely taken care of before leaving. Thank you!

cheaper than apple and worth the price, took about 4 hours for the change. No issues and had about 98% battery degradation after 6 months!

Very easy experience. I made an online appointment, dropped of my phone, and 3 hours later it was ready. No issues and I was impressed by the team.

This was the worst experience I’ve ever had at Best Buy. It took them 4 1/2 hours to replace my battery and they broke the home button on my phone. They jerked me around for a week and would not make it right.

I can only rave about the dishwasher installer. He was efficient, knowledgeable, personable, courteous, and cleaned up after himself. I had total confidence that the dishwasher was installed correctly. Thank you!

Had the Geek Squad replace a broken screen on my iPhone and had them replace the battery as well. Everything went just as they said it would from the cost to the exact time it was ready. Just a perfect experience.

Very good service! Highly recommend! Always very helpful in a timely manner!

This portable charger came half charged.. I was able to rapidly charge my phone 3 times before I had to put it on charge it.. I have a craft show coming up at the end of the month...I think that this charger is going to do the trick...