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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 742 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 740 reviews
  • Rated 5 out of 5 stars

    iPhone battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Tech was helpful. Price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a phone battery quickly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed phone and explained the diagnoses very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly and efficiently installed the battery.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were hospitable and accommodating, easy to talk too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was recommended.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case any problems that may arise in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at the geek squad counter was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dropped iphone in bathroom sink.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I remember, you guys charged me $300 to repair my iphone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replaced the battery on my iPhone. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gave me great service without even leaving my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my iPhone 6 battery replaced and it works like new! I love it

    I would recommend this to a friend
  • Pros mentioned:
    Battery performance

    Rated 2 out of 5 stars

    Battery replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery replacement would have gotten 5 stars but,after having made an appointment with geek squad, almost an hour passed before they called my name.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy in Greenwood has the best service in the service department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Did everything just like they said they would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and cheap. It was like getting a whole new phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U need this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone loves a great product and this is definitely a must have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service replacing my phone with shuttered screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was extremely easy!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every one that works here is helpful and polite! Going back soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great fast and friendly . They were on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick quick quick

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy. Conveniently efficient and cost appropriate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to do. Glad Apple made it available for everyone

    I would recommend this to a friend