Customer Ratings & Reviews

So glad to receive same day service with Geek squad. iPhone battery replacement with provider was going to be days.

The Geek Squad replaced my phone battery and it worked better. They were also very kind and easy to work with.

Took a long time to have the battery replaced. However, the phone is working fine post the battery and screen replacement.

They were extremely friendly and handled my battery replacement like absolute pros! My phone feels brand new, and the best part is that I didn’t lose any data or photos. Their service was professional, fast, and smooth from start to finish. Highly recommended!

I was very pleased with the Geek Guys. They explained that it would take four hours to complete the battery replacement. I was concerned only because my phone is a very old smart phone but they worked their magic and it has worked perfectly.

Quick and easy. Dropped off and battery replacement was finished in 90 minutes. Phone is working like new again!

The agent was helpful and the repair was good, it just took a little longer than desired and they did not call me when it was finished.

Quick and professional service. My phone holds a charge like new again and the process was easy from start to finish.

Took in my iPhone 13 Pro for battery replacement. The geeksquad guy was very welcoming, helped me understand what they will do with my device. Whole process was over in under 3 hours.

This saved my old phone! I was looking at $1000 for a new one. $75 for part and labor good as new, It took about 2.5 hours and all is well

Best Buy had the apple battery I needed on hand. It took 3 times to go to best buy before I was able to get it installed. I didn't mind that it took a few days to do, but I did not like driving an hour each way to get there when I had an appointment and it was not honored. The actual installation went well and I am happy with having a "new" phone. The photos and settings were kept.

Battery replacement of my iphone 13, it was essy and fast with apple care. They encounter a problem with the display and they fix right away, as well.

Excellent service. I had an appointment and they were right on time. Major improvement on my iPhone battery life!

The agents are professional. They helped me with battery service done in a fast way, highly recommend.

The Geek squad put a new battery in my iPhone. And they took care of everything. And it really didn’t take that long. They were very polite and friendly. And it didn’t cost that much. Which really surprised me.

Customer service that I needed was resolved. It was that my I Phone needed a new battery. Apparently I may have to purchase a new phone in a year or so. It is good to know of this need before it happens. Also had to purchase a new glass cover for the screen which increased the total cost of my visit. Perhaps, this could been mentioned earlier in the process. He was friendly & business like, would have loved a stool or high chair to sit on while being waited on. Have had back surgery recently. In State College, when I sought help there, there was a chair to sit on.

Geek squad helped me in a timely fashion. I have an Iphone 13 Max Pro, so there aren't parts in stock at the store. They requested a new battery, which arrived by mail very quick and installed it in no time.

My battery was put in a timely manner, my phone is like new

They had a replacement battery in stock and completed the repair timely.

Took my phone to fix battery life, since I didn’t want to buy a new phone. Battery life is back to new again, lasts a long time. Staff were really nice and understanding of my situation. Overall beautiful transaction!