Customer Ratings & Reviews

Best Buy’s Geek Squad service to replace my iPhone battery was excellent.

Dropped off my phone in the morning and was ready to be picked up in the afternoon. Battery lasts longer now. Saved me some money since I don’t have to buy a new phone. Thanks Geek Squad!

This is an excellent purchase! If your phone is draining rapidly then you need this in your life! Geek Squad hooked it up

It took me 3 different trips to get them to change my battery. If you are planning to use them I would suggest early morning

Turned in my Apple mobile phone about a month ago at the Geek squad department, 3 hours and a few questions later got my device back with a brand new battery. So far it's working fine.

I did not know Best Buy was contracted with Apple to replace iphone batteries but this was the best decision. Now I don't have to go all the way to Arden Fair to get it done at Apple.

The battery replacement on my Iphone went flawless. It brought back my phone to life as it now lasts through the day!! Highly recommend the services!!

Scheduled appointment to fix broken screen. Got there and asked for battery replacement for iphone6s plus. They have it in stock and did it for me fairly quickly. Great customer focus service.

The GeekSquad was efficient and quick with my iPhone battery replacement. It was nice to have an alternative to the Apple Store Genius Bar wait.

Replaced cell battery quickly and professionally. Fast service

Knew the problem, ordered the part, and repaired the IPhone in less than one hour.

My Iphone battery had failed. Apple stores were to far away to go get it changed. The local Best Buy offered this service at a reasonable cost. The time to get it changed was less than 24 hrs, I recommend this service to anyone. The store personnel were friendly and helpful.

The repair service is amazing. The people who worked there are very awesome. I recommend Best Buy.

My wife's iPhone 6 was at 100% one minute and dead the next. After getting the new battery put in, it's working like a new one again. Geek Squad had it done in less than an hour, thanks!

I very much appreciate that Best Buy was able to install my new iPhone battery that was provided by Apple as it helped my iPhone to receive a longer charge.

We bought a Samsung refrigerator and we have had such great luck with them in the past we generally don't buy an extended warranty. We bought the Geek Squad Protection Plan because Samsung does not have an authorized repair vendor in our city. Best Buy would provide service only if we bought the protection plan. It is a good comprehensive plan at a reasonable price so we bought it just so we are not left in a lurch if we need repairs.

Fan Fan in the Geek squad team helped fixing my iphone battery. Done within an hour, comes with efficiency and professionalism. What more could I ask for:)

Dropped off my iPhone 7 for battery And screen replacement. Done quickly and conveniently, very reasonable cost. Less than 1/2 the price of a new iPhone 8.

Had a broken screen so I decided to get the battery replaced at the same time. Same day service. Run time went from only a few hours to only using 20% all day,

Took advantage of the Apple iPhone battery replacement service and scheduled with Geek Squad for the service. The process was fast and streamlined. Very pleased with the service.