Customer Ratings & Reviews

Hooked me up with a new screen and battery and now my iPhone 6s is working good as new! Thanks Geeks!!

Great service by Geek Squad! Had new battery in my phone in no time. Like new but with everything in tact!!

Went to the Geek squad with a reservation made via Apple and the work was done as promised within the time allowed.

I didn’t have a problem after I had the battery replaced. Didn’t have to wait that long for the service.

The repair service is amazing. The people who worked there are very awesome. I recommend Best Buy.

My local Best Buy is an authorized Apple repair location and got me in quickly to replace my failing iPhone battery.

So glad Best Buy replaced my battery. Now I can use my phone all day without having it plugged in all the time.

The Geek Squad replaced the battery in no time and did a great job putting the protective cover back on.

Nice and quick service to fix up the ol iphone6. Should last after Apple authorized repair.

The geek squad replaced my iPhone battery quickly and for the reduced fee Apple was charging.

I dropped my phone off and was told it would be ready by 4. I returned at 4 only to find the representative busy with a customer. After about 10 minutes waiting I approached her about my pickup and she responded with a rather curt answer that I should wait until she was done. I could hear people talking in the shop but nobody came out. I then approached the manager on duty and she went into the shop and came out with a tech who informed me that they could not complete the repair because they were not able to remove the security screws. As far as I’m concerned this experience is a complete failure of customer service. The only saving grace is that the manager was very courteous and apologetic. I guess I’ll have to take it to the Apple Store since your techs are not up to the simple task of removing screws.

Very quick and friendly! Cared about my time. Made an appointment and got right in with no wait

Removed old and installed new battery for iPhone. Tested new battery and we were on our way quickly.

The Geek Squad sale associate was pleasant, patient and efficient. My daughters phone was fixed on the spot.

The replacement battery works perfect. I highly recommend getting your iphone serviced here.

Fast and efficient technicians and reasonably priced.

I set up a geek squad appointment for my iPhone 6 battery to be replaced. While I hoped it would be a one day process, the geek informed me the first meeting would be to run a diagnostic on my phone and the batter will be replaced at a later date. I am happy with this service as I don’t need to travel much further to an Apple store.

Had iPhone battery replaced. Done quickly and without problems. Courteous staff. Happy.

the service itself is great. but the new battery still depletes quickly. i should have got a new phone instead.

dMy phone was promptly and professionally repaired.