Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 729 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 729 reviews
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced the battery under the apple battery replacement warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Battery replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They assessed the problem and fixed my problem. Problem solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful!!

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad staff are very knowledgeable and helpful and user friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was fast and polite as always! Glad I did it because it saved me money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and professionalism I would definitely recommend my friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Contacted Apple for repair

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were helpful and found out I no longer had Apple care. Nice enough to handle the repair process for me. Only downfall was the inability to give me a better time frame for return of my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen fixed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed my screen quickly, friendly staff, and my phone looks great again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on point

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad gave me quick excellent service and everyone was very friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best service

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really recommend this service if any of you who needs anything fixed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had great service when needing a battery replaced.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen helping me was friendly and very informative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    quick and satisfying. Phone is not working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what we needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get in , asked for the item , got the item . In and out under 10 minutes. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    total tech rocks

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having total tech support. Well worth it if you are not a tech person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like geek squad. Some are very knowledgeable when it comes to products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good services

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent provides excellent services and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replaced my battery exactly as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and prompt service. Phone was Diagnosed first to check if any other issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great when needed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great at finding the issue with my water damaged iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely use them again. Very professional and friendly customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service experience. The battery replacement was ready in 2 hours

    I would recommend this to a friend