Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.3 out of 5 stars with 729 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 729 reviews
  • Rated 5 out of 5 stars

    Excelent!!!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services!!! I would recommend this to me friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job and quickly

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a fast job with having the original battery for my iphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    snack food

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never stop to buy snacks at wawa but to have them at front counter was cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy, authorized Apple repair! iPhone was good as new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad replaces my iPhone battery.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaces my iPhone battery to my complete satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Geek squad replaced iPhone battery for less price.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mishandled sign in for repair. Spent over an hour with Best Buy remote customer service department to resolve. Should be able to contact the local store not a call center. Too much time spent correcting Best Buy’s mistake. Repair was completed after management intervention.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my battery on my iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy and professional will use again and again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone battery replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Tech was helpful. Price was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Delivery

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality staff did superb delivery. On time and lots of contact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a phone battery quickly!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed phone and explained the diagnoses very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly and efficiently installed the battery.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were hospitable and accommodating, easy to talk too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was recommended.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have in case any problems that may arise in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service at the geek squad counter was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dropped iphone in bathroom sink.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I remember, you guys charged me $300 to repair my iphone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone battery replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad replaced the battery on my iPhone. They are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad gave me great service without even leaving my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my iPhone 6 battery replaced and it works like new! I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy in Greenwood has the best service in the service department.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Did everything just like they said they would.

    I would recommend this to a friend