Customers frequently mention the battery performance as a strong positive point. Additionally, customers appreciate the repair speed. However, some customers have expressed concerns regarding the product's durability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 833 reviews
Rated 5 out of 5 stars
Great service
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Geek squad gave me great service without even leaving my home
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had iPhone battery replaced. Was nice not having to go to the Genius Bar..... but ended up having to come back and get phone to work correctly. Would make the time to go to the Genius Bar.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They told me my screen protector “could”get loose during the process of changing my battery. What they didn’t tell me was that if the screen protector still looks stuck, it’s really not doing anything once the battery is changed. My screen shattered underneath the protector the day after I got my battery replaced. In addition to the $29 I spent on a battery, I now have to spend $100 to get the screen replaced and the LED fixed. I regret changing my battery in the first place at Best Buy, because at $129 for the battery and screen repairs on an old phone, this is money I could have just spent towards a newer phone.