Customer Ratings & Reviews

The staff was clear in communicating with me the time, and delivered product within the 3 hours as promised.

Everyone was friendly, helpful, and efficient. It was a great experience.

The Geek Squad reps did a great job on my battery replacement. Good as new!

Quick efficient service. All my Teck stuff I trust best buy

Prompt and seamless response when dropped off phone for battery replacement. Unfortunately, phone continues to have issues. Therefore, returning to understand why.

Great job works like it should. Fast work. Job well done. Geek

Excellent service. Very professional and they fix my iPhone quickly

Replaced batteries. Took a long time to complete the repair.

fast friendly service. Young lady that helped me was very nice. had battery replaced in less than 3 hours. Great job!

it took two hours to replaced the battry on my phone. Very friendly and professional

Battery replacement was quicker than expected and did improve my phone’s performance. Unfortunately during the process, I had to get another screen protector due to my old one being damaged during the replacement.

Had my battery replaced for my iPhone 7 Plus recently. The guy I worked with was very pleasant and the replacement was on a discount until the end of the year, so I took care of it while it was cheap. It seems to be holding up better than my old battery... not great, but better. I would replace a battery here again.

I was debating whether to get a new phone or just replace my battery since I have been having some issues with my phone. For a couple hundred dollars my phone is as good as new and I will be able to wait and see what new products come out after the new year. My geek squad person was helpful and informative and helped me make a great decision.

Great service from the Geek Squad when my old iPhone's battery was at its life's end. It gave new life to my iPhone 6S until I dropped it in the water. But the battery held a charge well up to that time then it held it too well as it kept the phone energized so the water could do all the damage to powered circuits. Oh well.

Were very accommodative. Had issues with the display when replacing the battery and they replaced the screen on them. GREAT customer service

The agent installed the battery for my IPhone 12 Pro Max quickly. Excellent customer service.

Replacing the battery is a bargain that made my phone "like new".

My son's phone needed a screen replacement, but his battery was also at 80% capacity, so we replaced the battery at the same time. The price for battery replacement seemed pretty reasonable and Geed Squad did a great job. The battery now shows 100% capacity and lasts a noticeably longer time than it did at 80% capacity.

The Geek Squad staff was very helpful and resolved the issue with my phone. Exceptional service!

The agent did a very good job and did it i. Kess time than expected