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Customer reviews

Rating 4.5 out of 5 stars with 99 reviews

Rating Filter

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 99 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but they’re indeed apple certified to work on screens. They did mention that if they messed up while doing the screen repair that they would replace the phone for free. Was done quickly and professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick turn around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought my iPhone in to get the screen repaired it was done within four hours couldn’t ask for anything better from a certified installer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son cracked my screen on my iPhone. Never had a cracked screen before. Needed to replace the screen or get a new phone. Decided to replace the screen and the did a spectacular job. Done quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed my phone!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job of fixing my phone and they did it very efficiently! They were also able to make case recommendations and explained the benefit of apple care well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overpriced

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess it’s my fault for not taking the insurance no fault with them the repair was great and they allowed me to pay it back in installments which was wonderful just it’s a lot of money for a mistake

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed the screen on my IPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were replacing the screen on my iPhone and ran into a issue so it took them a little while longer to fix it then it normally would but they never gave up or stopped trying until they fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They repaired my iPhone screen and replaced the battery. I have had no issues since having my phone fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, courteous and polite. Resolved my issue within an hour. I would definitely recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was quick and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was quick and efficiently installed my iPhone X screen. I was traveling, so it was important to fix the screen as quickly as possible, so I was very grateful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    goood

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    goooooooooooooooooooooooooooooòooooooooooooooooooooood

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and professional but with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was super fast, told me it would take an hour and a half, they has it done in 30 mins or less. Also helped me save money but recommending other products and services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repair of Screen for IPhone 7S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to get a quick appointment for the repair. When I arrived at the store they took me right on time and fixed the screen on my IPhone very quickly and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker volume failure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker volume failure and, while very time consuming, they did have the parts in stock and completed while I waited. Problem was solved with no further issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter broke right before we were going to Disney World, they fixed it the same day and done right

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Changed screen on iPhone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was good but the way service is written is messed up can not use online to see when complete

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in with a broken screen and they were able to repair it the same day and in with a couple of hours. Amazing, quick, professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my cracked screen. Was much cheaper than buying a new phone and back in great condition. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my screen replaced by geek squad. Excellent service, the phone was fixed promptly and is working flawlessly since then.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 8 cracked screen repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very knowledgeable and efficient in solving my dilemma.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Servicd

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were quick and efficient. The iPhone X screen repair took less than 5 hours and it works just like new!

    I would recommend this to a friend
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