Customer Ratings & Reviews

Excellent product makes your home work easier with the self cleaning disposal on this cleaner you dont have to worry every time

Arrived quickly. Easy to set up. Works great. Highly recommend if you are considering purchase.

I bought this from my daughter's for Christmas and they really love it. Best thing ever

This died after 30 days. I am part of Best Buy Total protection. Since this isn’t technically sold by Best Buy you can’t exchange or get it replaced through the protection plan. I tired to have Best Buy Portsmouth Nh work with me in store and they were unwilling to help. Be extra careful of being mislead by Best Buy.

Worked great, except when I realized I paid full price for a refurbished item, I retuyit.

[Employee of bestbuy] Tuff device, everyone should get its such a tuff device.

Awesome product. Areived on time with great cuatomer service.

Works awesome, Maps rooms, and updates unlock new features you didn’t even pay for

Purchased for a Christmas gift. Price and warranty is good. Have not used yet since it is a gift

Product works really well and gets everything even when it runs out of batfedy

I love it, I recommended it for any house It would save you a lot of time!

Model still available at Best Buy. Good price and shipping service.

Does what is says! Fast delivery too. Will recommend buying this.

Works well for our small house. Seems to have getting over a few of our carpets.

My daughter absolutely loves it. No issues so far.

Love it. It maps perfectly, you can also choose individual rooms at the push of a button.

George is the best. Even the cat likes him. Don’t know why I waited so long to get a roomba.

Purchased it and used it maybe 3 times before it stopped working. I threw away the box and when I contacted Best Buy because the return says you have to have the box, it was too late to return it. Best Buy told me that I had to contact the company. Well after many of wasted hours on the phone and emails to try to fix it, nothing worked. My case is still under review with the company and it’s been over a month. When I contacted Beat Buy back about the issue with the company (they told me to contact them back if I had any issues and they would contact them on my behalf) well Best Buy then told me it was nothing they could do. So basically a waste of $300

This has easily been one of the best robot vacuums I have ever used. Setup was extremely easy, once downloaded it immediately found my new vacuum without me having to initiate anything. It has a clean layout and is easy to find the settings you use the most like setting a schedule and starting a cleaning run. Other than the app getting hung up while it was doing a firmware update and being forced to make an account instead of being able to log-in with google or apple are my only complaints software wise. The lidar system this roomba uses to learn and adapt to its surroundings works extremely well. Where some of my other robot vacuums just brute force it by running into the wall constantly until it finds the next opening, this guy set out to map my home like it had already been living here for years. Once it has mapped out the floor layout it will automatically generate zones, these can be customized from what the app comes up with to allow you to implement your cleaning preferences. Cleaning wise it seems to have enough power to leave both my hardwoods and my carpets looking pretty clean. Depending on the amount of traffic in your home I would run this more frequently, even daily, to keep the work load lower. It will detect when its full, return home to empty automatically, and then resume cleaning which is nice, uses the same behavior if it has to stop to recharge during a clean. Automatic emptying works great, the only drawback being you will have to buy Roomba compatible bags for the base station/empty station for the life of ownership. That brings us to the one most noticable shortcoming of this model, that would be the battery life and charge time. If I have this roomba clean my area rug on maximum power it will be back on the charger in about 15min. This ultimately didnt affect have a major negative impact on my experience but it would have been nice to have a bit more juice in the tank. Overall if you are in the market for a new robot vacuum to help make your life easier this is a great option to consider, great performance from the lidar system, a clean easy to use app, and good cleaning performance just a little short lived makes this a great value.

Does not do as good of a job as other models but then again this is the lower model. Like the auto empty feature but other than that was not impress by it.