Customer Ratings & Reviews

This is our fourth Roomba and it’s been not a great product. The cleaning is second to none but the new WiFi connectivity is Terrible. It’s always disconnected which means it doesn’t clean when it’s supposed to. We’ve tried rebooting and all the troubleshooting options without luck. If I tell it to clean manuallly it connects and takes off. Problem is it cleans the entire house…. When I send it home to reset it looses connectivity again. Lots of money to not function properly!

I absolutely love my Roomba. I can take it from the dock and put it in other rooms to clean also. It is a tremendous time saver and such a relief. Does a really good job of vacuuming and mopping.

I recently upgraded my previous versions of iRobot vacuum and mop to this model. Great product! Love the time it saves me.

This IRobot is good, working is very well and whole instruction includes. Thank you for this item.

My house is clean all the time now excellent performance

Got this as a gift for my son and his family. Had to return the first one because of an issue. The replacement is working fine for the last few months. Would give it more stars if not for having to return the first one.

I'm just so happy, thankful, and excited to have more me time! As someone who struggles with GAD, PMDD, and PTSD this product means the world to me and my cat family ❤️.

Does an amazing job. Makes as many trips to her cleaning dock as necessary so that you have the best experience.

Daily errors, having to reboot, stop routine, uninstalling and reinstalling the app, which crashes and fails to show progress properly. Additionally, seems to have insufficient sensors to properly map areas. It would not go under a computer desk, regardless of ample space. It always some dirt spots.

Works great on my hardwood floors I wish I would have bought sooner

Besides the obvious reason that the company has gone bankrupt, avoid the mistake I made in buying this. I wish I could attach the video of "smart cleaning" which looks more like a drunk driver is operating it with an joystick. It cleans everywhere except where I specifically set it to clean.

Works as advertised just had a party and people drug in a lot of dirt started the vacuum afterwards and had minimal to clean

Issues out of the box. Problem with connecting and mapping issue customer service was useless

Amazing product, it’s just what I was looking for.

I recently upgraded to the Roomba 505 Combo robot after using an older Roomba and a competitor’s LiDAR-based robot vacuum for years. While those handled basic vacuuming okay, I never had a robot that could vacuum and mop together. With a new puppy in the house, I needed something more advanced and hands-off to keep our floors clean from fur, pawprints, and everyday messes. Right away after setup, I noticed the suction power is much stronger than my previous roomba I’ve owned. It picks up pet hair, crumbs, and dust in just one pass even from rugs and edges. My older Roomba had trouble with thicker rugs and often missed spots, but this one glides over all surfaces and cleans thoroughly. This was also my first robot with a mopping feature, and I’m honestly impressed. While it’s not built for deep scrubbing dried-on stains, it’s excellent for everyday spills, footprints, and light dirt. My hardwood and tile floors look noticeably cleaner after each run. Setup was super quick, less than 15 minutes. The Roomba app walked me through the mapping process, and setting up the dock was as simple as plugging it in on a flat floor near an outlet. One of my favorite features is how hands-free it is. The dock empties the dustbin automatically, washes and heat-dries the mop pads, refreshes the pads mid-cleaning if needed. This means I don’t have to touch soggy or dirty mop pads at all. That alone is worth the price to me. The LiDAR mapping is fast and precise and it mapped our 3,200 sq ft home in under 45 minutes. It knows exactly where it is, avoids furniture and cords, and doesn’t get stuck like older models used to. Plus, the built-in AI recognizes and avoids things like socks, cables, toys, and even pet accidents, something I used to worry about a lot with a puppy around. The new Roomba app is easy to use. Now, I can clean specific rooms or areas, set suction power levels, choose vacuum-only, mop-only, or both, turn on SmartScrub for deeper cleaning, track which rooms get dirty the most. It also works with Alexa and Google Assistant, so I can just tell it, “Clean the game room,” and it gets to work. Despite all this power, it’s quieter than my older models and doesn’t sound very loud or annoying. The robot and dock look sleek and modern, and they actually blend in with my home. With a shedding puppy in the house, this robot is saving me hours of cleanup every week. It handles fur, dirt, and scattered puppy kibble with no problem. I now run it daily, and my floors stay clean with almost no effort. At around $800, it’s definitely an investment, but for what you get, it’s a great value. The combo of self-emptying, mop pad washing/drying, strong suction, and smart obstacle detection makes it a complete and well-rounded cleaning solution.

Amazing product, a life saver. Had saved me so much time.

This has beben the best for our home, and is enough for us for all task in our home

It was great until it wasn’t after a few days of use the product leaked and left puddles of water.

Absolutely love my new Roomba. Saves me time and no more mopping!

Water tank usage is short has to refill and change often