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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 387 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the Roomba 614's cleaning performance and ease of use, with many praising its effectiveness on pet hair and simple operation. However, some users experienced issues with navigation and noise levels, while others noted concerns about battery life and dustbin capacity. The ability of the Roomba to return to its dock also received mixed reviews. Overall, the Roomba 614 provides a convenient cleaning solution, but potential buyers should consider these reported limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 387 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I named him Rodney. Best thing I ever on bought. My floors have never looked so good.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    My first experience with this kind of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item because I have pets. I've run it three times and it seems to do a decent job. It's not a replacement for actual house work, but it helps to keep the work load manageable

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Hair pickup

    Rated 5 out of 5 stars

    Roomba happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting one for a very long time! It really works great! I have hardwood floors and carpets as well. It transitions from flors to carpet so easily and picks up everything in its path. I love how it goes back to the charger by itself when it’s running low. Great for us as we have pet hair and it picks it up easily !

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    I Robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy my new IRobot. It gets into the corners our vacuum cant and also gets under the bed where I can't. Battery could last a little longer but it is doing the job.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Overall good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took some time to set up and use and at first I didn't think I would like it. After some time it really does a good job with keeping the house clean and I am enjoying it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes staying clean fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to keep ahead of the pet hair and simple clean up in the family and living room. Set it an forget it, other than to empty the bin. Enable to get my cat to ride the device : (

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this Roomba. This is my second one. Bought one many years ago when they first cam out. This unit does an excellent job. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it states. Better than more expensive models. I still like using a regular vacuum because the job is completed faster. But it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas. With both of us working, don’t have time to vacuum. This does an amazing job. Especially living out in the country and having pets inside.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Not the most intelligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy, but it's not the most intelligent vacuum. We do like that we can start it from anywhere, it has a very random pattern though.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I would not purchase this to use instead of sweeping, it does a great job of picking up dust and dirt from our hardwood floors. We like to turn it on and let it go.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    You get what you pay for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t wait to buy this since I have a German Shepherd who sheds and I was vacuuming daily. Roomba works well as far as going under chairs and ottomans and entertainments centers. However it basically just hits the wall then backs up, it is really random and a room is never completely done since it doesn’t work in a pattern. I returned after a week and purchased a Samsung from Home Depot that works really great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Is sweeping one of your flaws?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you answered yes to my question, then this is the gadget for you. This makes sweeping fun, even better this makes sweeping disappear from your vocabulary.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba does its job completely. I will honestly never buy another vacuum again, roomba is 100% the way to go! It is a little noisy but you just get used to it. It gets every little corner and under tables and couches just fine. This thing is magical, and makes my life so much easier. I would recommend it to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome little machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Does what it says & works as advertised. Plus, the cats have a ball with it. But none of them are brave enough to try & go for a ride. :o)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Surface cleans great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does a great job of surface cleaning everyday. Does a great job of keeping my floors totally clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba runs every day and keeps my vacuum job look fresh for unexpected visitors. It is a bit loud on the tile floor but much quieter on the carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Makes life easier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to manually vacumm every day but now roomba does it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Hair pickup

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for an amazing price, works well with pet hair as well

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my home it needs some direction to cover all areas. But otherwise it cleaned up lots of dirt and pet hair.

    I would recommend this to a friend
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