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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 477 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the Roomba 860's cleaning performance, especially its effectiveness on carpets and pet hair. Many appreciate its ease of use and impressive battery life, allowing for thorough cleaning. However, some users find the navigation system needs improvement, and the dustbin requires frequent emptying. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 477 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for picking up dog hair, but seems to having issues converting from hardwood to carpet, I keep getting an error message when it moves to carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doubtful this model would be worth the money, but I'm convinced. We did a thorough vacuuming with our beloved Dyson before setting the Roomba loose. I couldn't believe how fast the bin filled with every run. It's is an unexpectedly effective supplement to our weekly vacuuming. With 3 dogs and hardwood floors, there's always dog fur tumbleweeds rolling around within a day after vacuuming. I haven't seen one in weeks since we started running the Roomba right before leaving for work every day. It even gets under the couches & entertainment center

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll be honest, I had my doubts at first and made copies of my receipt :-) Although it's not perfect, the iRobot does an incredible job at unattended cleaning and also re-docks itself when complete. The only drawbacks are that it tries to climb up and over my chair frames that are about 3/8" thick and get's stuck every once in awhile. Other than that, I am very pleased thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much smarter and better, beware of lesser mdoels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried the Botvac D80 and Samsung Powerbot then got this. We were very impressed with the Roomba 860's navigation and ability to extricate itself from tight spots compared to the competitors. We then decided to try a Roomba 690 for our downstairs and ultimately had to return the 690 because the navigation and suction were not even in the same ballpark compared to the 860. As soon as I see a good deal on another 8

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our IRobot. It works great on hardwoods and over the whole house. We would definitely get another one, when this one stops working.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well we have pets that shed and it helps with the pet hair It does get stuck in a couple of areas sometimes but over all it's a great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    unbelievable great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not believe it until I got one and am amazed at the job it does. gets in every nook and cranny and still finds its way back to the base.

    I would recommend this to a friend
  • Cons mentioned:
    Coverage area

    Rated 4 out of 5 stars

    Very Expensive Broom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might work better in a smaller, confined area. For it to cover roughly 1400sf, it pretty much has to run constantly in between charges.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    This was a Christmas present for a family member.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba vacuum is awesome. The only complaint my family member has is that it bumps into all of her furniture, (which was to be expected).

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works really good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first As other vacuums with the same concept don't work very well.this one does an amazing job though and I'm very impressed

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an amazing job going from hardwood to carpet and cleaning in spots like under the bed where it's difficult with a regular vacuum.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great way to supplement vacuuming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I work long hours throughout the week and just don't vacuum as much as needed. The Roomba has proved itself a good means to supplement cleaning. Don't expect it to clean the entire floor or room it's in everyday. It hits different areas each day it seems, but as a daily runner it works in the long run. There seems to be no algorithm for its method of cleaning as it appears to just "drunkenly" moves around. I recommend it, but don't expect to not have to vacuum...you will still need to vacuum areas it can't reach.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works brilliantly on hardwood floors...so well in fact I bought a second one to keep on a different floor. Not so great for carpet though

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy thus far. Only issue is it can get stuck in a room and not make it back to its base unit but that's a minor inconvenience

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ir works great l have two dogs inside the house and every day my house looks clean hair free, i would recommend this to everyone l know

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly great, but has trouble with cat hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Roomba. Years ago I had a Neato...loved the power, but it broke because of cheap plastic. Decided to get the Roomba to help manage the dirt, cat liter, and cat fur in our small place. For almost everything, it is wonderful and we can tell a difference. We were surprised by how much dirt it found hidden away. However, it struggles with our cat's long hair when it sticks to the persian rugs...which it always does. Sorta wish we got a vacuum with bristles instead but preferred the power of this one. Over all, I would buy it again.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    my new magic wand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mopping and sweeping is a breeze with my roomba. Would like to gift it to others if it was not that pricey. So just for me at this time,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lost without you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Roomba and would honestly not know how to live without one. I have two long haired cats and I run my Roomba everyday and it is amazing. If not for the Roomba I'd have to go around every day and vacuum because, yes, that is how much hair accumulates in a 24 hour period. It is also wonderful to be able to focus on dusting off counters and washing dishes (and etc.) while the Roomba does its job. A great time saver! I still have my Shark vacuum to get into other spaces, but the Roomba is great for daily upkeep.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Does a very good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job, but won't go over two of my rugs. I have dogs and it does a great job of picking up hair and dust they bring in.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Love my Roomba!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a dog and the Roomba 660 is great at picking up dog fur!!! I run it every other day.

    I would recommend this to a friend
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