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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 477 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the Roomba 860's cleaning performance, especially its effectiveness on carpets and pet hair. Many appreciate its ease of use and impressive battery life, allowing for thorough cleaning. However, some users find the navigation system needs improvement, and the dustbin requires frequent emptying. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 477 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba 860

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this vacuum. I would never suggest buying your spouse a vacuum cleaner as a gift unless it does the work for you.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vaccum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this vaccum and it gets up close to walls and cleans well. I would recommend this vaccum for anyone with a busy lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes cleaning so much more simple! All you have to do is push a button and it vacuums your entire home

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    this machine does a pretty good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a farm house with 3 cats and a dog. Constant dirt. It does not get everything but is a great supplement to my cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent for dog hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have hardwood floors and 4 dogs. We use our Roomba every 2 or 3 days. It doesn't get easier than Touching a button to clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful for maintaining control of dust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second vac robot. I had a Neato before. The Neato was better at picking up pet fur than the Roomba, but it was tempermental and noisier. The Roomba does an adequate job helping control the fur. I have to move it around to different rooms and still have to vacuum once a week with my Dyson. I have two golden retrievers and three cats. So far so good, but the Neato worked great at first too. It is not a replacement for a good vacuum cleaner. Just helps to keep the house decent between cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Good Product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good Product! Works like a Dream! Once I got my dog to stop barking at it it did exactly what it is suppose to do ! Clean!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vaccum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Had a 650 and moved up to an 850. Very satisfied with this vaccum.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has made my wife so happy. Does a great job with no personal input. Well worth the money. Happy wife happy life!!!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I bought this sooner. I have dog and had no idea how much hair got all over my house until I looked in the catch can

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great alternative to DSLR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is very easy to use with an intuitive menu. Uploads quickly to iPhone and is versatile for various settings.

    I would recommend this to a friend
  • Pros mentioned:
    Dust pickup

    Rated 5 out of 5 stars

    Our Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Roomba.... she picks up a lot of dirt you can't even see was there... We're amazed at how much she collects...

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and gets the job done. got it for my mum and now she has more time to gossip instead of vacuuming the house :)

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well for 2 years. We have a husky and it was able to handle the fur for the most part.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great robot!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba, I just wish that they would supply towers since we already spend so much money on the robot itself.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love our Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba has been a lifesaver. It does a wonderful job. I don't know how I managed before. I absolutely love this machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems at first the vacuum is "Learning" the layout of your home. After about 10-15 scheduled sessions it seems to really hit each room very well and with minimal bumps into walls. It's clumsy at first but improves itself each time. It does seem to get lost or stuck sometimes in a closet or under a bed but overall it's works great. Besides instant messes, it has really helped alleviate the need for a daily or weekly sweep. Very powerful and finds charger to recharge itself

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I love this vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mom for Mother's Day. She absolutely loves it! She has 2 homes and brings it back and forth.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    cleans great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this little robot does a great job cleaning, but is loud and often gets stuck in the same pattern (missing areas of a room)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Makes vacuuming fun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my roomba! I use it at least twice a week. It makes my hardwood floors look even better! Works good on carpets too.

    I would recommend this to a friend