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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 477 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the Roomba 860's cleaning performance, especially its effectiveness on carpets and pet hair. Many appreciate its ease of use and impressive battery life, allowing for thorough cleaning. However, some users find the navigation system needs improvement, and the dustbin requires frequent emptying. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 477 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    We love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job cleaning, and when it's done, I think just parks itself and goes to sleep. It's really awesome!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    cleans well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I do not care for, this product is that is gets caught under low lying areas and can not find the way out.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This is a great vacuum and it's great on pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my Irobot. If I had the money I would get one for everyone of my family. They are truely a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything it suppose to do. well coverage, long battery. all terrain. powerful vacuum

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 2 dogs and a new baby this things is a life saver! Great Product! Now if it could just change diapers....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave up vacuuming about five years ago. Never looked back. I have two. One for my office, and I just bought a new one for home. Believe me, I would much rather empty the small (and conveniently easy to take out and put back in) "dirt catcher" than mess with a big container, a canister or a "bag" vacuum. In my 1800 sq ft home I empty it once each use. For me that is once a week. I like clean carpets. If you have pets you would probably need to do it twice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! Love getting home to a vacuumed home! Id recommend to the working person that has not much free time

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing. It's a little expensive up front, but if you can afford it you'll be happy you bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have for pet owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé and I bought this as a wedding gift for each other because we have 2 dogs who shed miserably. Since we both have class and multiple jobs we don't have time to vacuum every day. We have no carpet in our house and the only thing our roomba does not work on is our shag rug. We set it up to go 3 days per week and we come home empty out the dog hair and dirt and that's it. Very simple to use and if you have a dog who sheds a lot I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Very good product for the person that has things o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product seems to do a very good job it certainly saved my back and I like the idea that it works every gay.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even the house keeper raves on how much the Roomba 860 has improved the overall cleanliness of the place.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    does a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It picks up alot of pet dander and hair . It has a mind of its own but let it go and it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    amazing product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rhonda does an amazing job cleaning up after my Black Lab. He sheds like crazy and she keeps up with him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cleans BETTER than a traditional vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roomba, affectionately known as "Scout", cleans dirt better than any vacuum I've ever had. Scout cleans the floors next to walls and goes under sofas and beds. It is so nice to know that the floors are being cleaned while I'm doing other tasks or relaxing. Scout has freed up a large amount of time for me while doing a great job of cleaning. Would I recommend a Roomba to anyone? Absolutely!! Would I purchase another Roomba? Absolutely!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very skeptical about purchasing a Roomba, but after hearing how great it was from a friend with three dogs I decided to give it a try. It has been nothing short of amazing. I can turn it on when I leave for work, and my floors are dirt and pet hair free when I get home. It holds a lot more debris than you would think. I empty it once every 1-2 vacuums.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it.So easy to use. I have clean floors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 Border Collies and inside cats. I now have clean floors. I use it daily.It is so easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Dust pickup

    Rated 5 out of 5 stars

    Great Dust Grabber

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum does an excellent job at picking up the dust that accumulates throughout each day in the house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was skeptical, but it worked great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greatly surprised at how well it picked up. I was skeptical that it wouldn't pick up as well as other "corded/manual" vacuum cleaners, but have been very pleasantly surprised how well it worked. I use it still manually (push start it), as just not ready to schedule it when I am at work yet. It has a couple times trapped itself in the half-bathroom because it closes the door and can't get out. Other than that it works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love this! We have house dogs and I run this every day and we have no dog hair. It's amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, powerful suction, useful features like scheduling, pretty good value for the money

    I would recommend this to a friend
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