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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 477 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the Roomba 860's cleaning performance, especially its effectiveness on carpets and pet hair. Many appreciate its ease of use and impressive battery life, allowing for thorough cleaning. However, some users find the navigation system needs improvement, and the dustbin requires frequent emptying. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 477 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is excellent. This works very good and my room keeps clear!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works really well. Wish I'd had this along time ago

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used for over 2 years now and still works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum after having a neato botvac for some time. I love how this gets under the couches and all the dust bunnies. Wish it would resume after charging though. I have bamboo on the main level floors and this does a sub par at dusting and pet hair towards edges that the neato did great at. Would consider a higher end model or a Neato again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Takes the pkace of vacuuming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job! Pleasantly surprised! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is wonderful. It picks up a lot. It works great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is really good. It always picks up an amazing amount or dirt and debris (even when the house is "clean"). The only complaint I have is that it does have a couple of spots that it gets stuck and it has a tendency to stop when the battery is low and doesn't make it back to the dock. I feel like it should have longer battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased and overall impressed. Picks up great!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Pet ready

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with cat and dog home. Will chew up chords.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally no more swiffering!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been wanting to get a roomba for a long time and finally did it. Now I don't have to spend time swiffering the floor because there sure are a lot of other chores to do. The no zone areas was a cinch to set up too. Wish I'd done it sooner because then the roomba wouldn't have gone on the fireplace a couple of times!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great robotic vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great and easy to use and take care of

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Great for person with pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tends to get stuck under couches but gets a lot cleaned.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum , that leaves the house clean when your away.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this irobot, it does an amazing job cleaning!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good starter robot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Easy to set up. Long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great for pet hair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My back hurts after I vacuum and now that isn't an issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend roomba to anyone with floors. This was the first one we bought. I would say if you can afford the extra go with the 900 series as it cleans much more efficiently. If not this does a great job as well. Does not completely replace a vacuum but does a great job maintaining floors in between deep cleanings.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with the performance of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Good robot vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This roomba does a good job once it learns the area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 dogs and it's great at picking up the hair. I do not have carpet so no idea about how it will work on it. It can easily go over cords without getting hang up. Only complaint I can't find filters for it.

    I would recommend this to a friend