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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 477 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the Roomba 860's cleaning performance, especially its effectiveness on carpets and pet hair. Many appreciate its ease of use and impressive battery life, allowing for thorough cleaning. However, some users find the navigation system needs improvement, and the dustbin requires frequent emptying. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 477 reviews
  • Rated 5 out of 5 stars

    LOVE IT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG, I absolutely love this vacuum!! It works great on crumbs in the kitchen, dog hair in the corners and questionable junk under the couches!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool Gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba is a nice item to have in my home. I have wood floors throughout and I can simply turn it on and watch my floors get cleaned.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleaned 3 to 4 rooms

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative thing I can think of it that when you clean your house for the first time with the roomba. You just have to clean it constantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand down fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THought about it for quite some time- Decided what the heck- bought it and haven't thought about returning it since. This is an amazing gadget

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not always look like it is picking up any dirt but it definitely does. On tile floors it doesn't pick-up anything in-between the tiles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure about purchasing this product after using for a week I would definitely recommend to everyone especially if you have pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Roomba and is worth every penny. Love being able to set scheduler and know it is going to vacuum while I am gone.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Roomba 860...improvement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had several Roomba units now. They are all so far have had relatively brittle parts that like to break..easily. The newest model was built better than the designs with brushes, and clearly does a better job of vacuuming. The trap door that hold the filter already snapped and is only held in place by the trash box. The tops get scratched and dinged going under furniture and often get wedged, stopping the cycle. The trash bin on this unit is particularly smaller and fills every time. We have 3 Blue Heelers, and if a Heeler owner says they don't shed, they are lying! My Roomba proves it! Having the Roomba isn't about taking away the need to do a weekly vacuum, it just gives you a daily maintenance to keep things in check, so with all the faults, we still want one. They are just very expensive and should be better built. I rate a 3 for OVERALL, quality of build vs quality of work. If I could rate it, build is a 3 and work performance is 4+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good helper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shortened my cleaning routine. Just have to be carful not getting stuck underneath furniture or banging on stainless steel appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it's supposed to. Issues are that it likes esposed cords, and toilet paper. We have1800 sq feet which is cleaned daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves me time from constantly cleaning myself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but it doesn't work well on thick rugs or shag rugs. You will still have to vacuum those type of area rugs manually.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the busy Mom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a wonderful addition to our home with three kids, two under age 3. My life is made much easier thanks to Roomba!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is amazing. I have lots of hardwood and we just set it to go every day. When I get home my floors are beautiful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good buy, it has its moments when it gets to black carpet it doesn't go over that area due to sensors. Works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. I am amazed by how well this robot works. Would definitely recommend especially to those with pets.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba 860

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gadget!! I highly recommend it, now my place is cleaner than ever, and the best of all with minimum effort!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has been well worth the purchase. We are already wanting to buy at least one more for other levels of our house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the vacuum it's helping out with dog hair control. I don't like how hard the container is th empty though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job vacuuming! It actually get into corners and around chair legs. Has difficulty with shag rugs though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned an older model for 8years and its still kicking! Upgraded to this model cause you can program a start time each day

    I would recommend this to a friend
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