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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 477 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the Roomba 860's cleaning performance, especially its effectiveness on carpets and pet hair. Many appreciate its ease of use and impressive battery life, allowing for thorough cleaning. However, some users find the navigation system needs improvement, and the dustbin requires frequent emptying. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 477 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great for any home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The I robot is quiet and picks a loyal up. It covers every inch on the floor.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    I never expected it to be this good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected the Roomba to basically help me out...but honestly, other than a weekly run of the vacuum mostly to put some carpet fresh down, the Roomba (running automatically every day) is keeping my floors better than I ever could. I wish I could rate it higher than 5 stars. It's become my favorite pet!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had roomba 655 model earlier and It was great but I have to clean hair from brush and I heard about roomba 8 series which has less prompt for hair stuck on brush and it really worked, It also says 50% more power vacuum than 6 series so I really like the upgrade. If you have carpet go with roomba 8 series however I believe roomba 6 series is good for hard wood floor

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome robot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just outstanding how this works. We had a previous model (like from 8 years ago) which was already very good, still works, but this new one is much better yet. You really can rely on it for all the floors in the house. Forget about your old vacuum cleaner. No complains whatsoever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good little roomba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the iRoomba for my mother for Christmas and she absolutely loves it! She wasn't sure about it at first, but now she can't stop telling me how much she loves it. It is quite efficient at cleaning her tile floors and picking up the cat hair that has a tendency to accumulate when one has 5 cats. And it's fairly quiet as well, for a vacuum cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    A MUST HAVE for the home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always made fun of my friends who had these until I actually owned one. This particular model was a replacement for an older one that died after many years of service. Works awesome on all my floor surfaces, wood, tile and medium plush carpet. Does NOT clean dog mess but rather turns it into a light spread across the floor; such as a Nutella sandwich.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had a number of these Roombas over the years, and have always been impressed with the cleaning they do! The company constantly works to improve these vacuums, and they are friendly to maintain. It is nice to know that those at the company are helpful should assistance be needed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the roomba. Easy to use. Saves lots of time & cleans very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the iRobt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It vacuums so much better than the hand held one. I just let it go and it vacuums the whole house and my dog isn’t afraid of it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fantastic vaccum with great suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, has fantastic suction power and has good battery life

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Love it - but could still use some work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and keeps the "dust bunnies" down. Two things we don't like are that it gets lost sometimes and just dies in a room somewhere and it takes awhile for us to find it. The other that it goes underneath somethings that are low clearance, then gets stuck under there. Again fun to try to find. Other than those two problems, we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great saves time. Really easy to use and cleans up well

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have now owned the Roomba for about a month and are very happy with the purchase. Our main reason was to have a vacuum that could clean under the bed. It works as advertised and is so easy to use. We have a dog and it's amazing how much hair it picks up that we really don't even see on the floor. Highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Works Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba doesn't replace using a regular vacuum cleaner but it definitely cuts down the the frequency of vacuuming. We have pets and it's fantastic for picking up pet hair under sofas and beds. It works well on our tile and carpet and would probably perform well on most flooring types. We really like this product.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    This is a great Roomba product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously bought a robot vacuum by Samsung, but that was a poor decision. This Roomba is superior in every way. It's smart, handles unexpected items left on the floor and doesn't cause damage to your home. It can run for up to 2.5 hours without returning to the base to re-charge. I highly recommend Roomba products.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Awesome house sweeper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Irobot is great if it's in the budget. I have 3 cats and the Irobot helps sweep the cat hair daily. My friends with allergies rarely came by, but with Irobot sweeping on a daily bases, they don't complain.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can no longer use a vacuum cleaner and find the roomba in soom ways does a better job than a regular vacuum. Need to be sure electrical wires off floor, clean dust bin after use and check extractors periodically. This takes less time than getting out regular vacuum plus no longer the hour plus vacuuming floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Irobot Roomba 860

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is low enough to clean most of the floor under the furniture. The cleaning does quite a very good job

    I would recommend this to a friend
  • Pros mentioned:
    Dust pickup

    Rated 5 out of 5 stars

    Seek & Collect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm impressed by Romba this time - 10 years ago i was less impressed. The quality has been greatly improved. The amount of dirt and debris this thing picks up is impressive. I haven't noted it to suffer from the old problem of hair tangles around the rollers as of yet. Works fantastic on hard wood floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CLEANS GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works awesome !! Easy floor Care. Program it to run every few days and empty, your floors stay clean.

    I would recommend this to a friend
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