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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 477 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the Roomba 860's cleaning performance, especially its effectiveness on carpets and pet hair. Many appreciate its ease of use and impressive battery life, allowing for thorough cleaning. However, some users find the navigation system needs improvement, and the dustbin requires frequent emptying. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 477 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This a great iRobot cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it set to clean every day at 1 am. That way when I wake my floors are clean. I have a cat and a dog that are house pets and I cannot believe the hair it takes up along with dirt, debris and random kitty liter. I never thought this product would work as well as it does! It is an awesome time saver!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect match for parents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my elderly parents. I was concerned they would not be able to use this vacuum since they are not very tech savvy, but this product is very simple for them. Saved them a lot of pushing and bending over to vacuum their house. They love the product and use it almost every day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Excellent home assistant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this model of iRobot by recommendation of one of my friends. Initially idea was to test it out and then return in it back, since I was not expecting it to do a good job. At the end I endup keeping it. I was impressed the way it works and how helpful this smart device is. Liked it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Cleans house while we are gone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. We start the unit prior to leaving and when we get home, the whole house has been vacuumed. It gives us more time to do what we want instead of cleaning. Probably does better job than with upright as it goes under beds, table, ettc. Also, no more dragging the large vacuum from room to room.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Good but sometimes get lost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good purchase overall. It cleans well. Noise is acceptable. Only issue is it got lost and stuck a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Dust pickup

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a dog that sheds, you need this product. No effort to use.Cleans better that i ever thought it would.Just put it in the room and let it go! It runs on every floor surface and hold more dirt and hair than you would think. I would recommend it to any one who hates to sweep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is much quieter than the older model I had. We have all tile and hardwood floors and it works great! The bin and filter are very simple to clean along with the brushes.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Picks up well. Not good at navigating.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba picks up very well. My only problem with it is it's navigation. It is very random. Doesn't get every spot. I ended up returning it and paying the extra to get the 960. The 960 gets everything and operates much more intelligently. Not to mention the 960 has wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Life Changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't be more pleased with this product. I have an indoor yellow lab and dark hardwood floors. It picks up his hair plus everything else. I have had this product for about 4 months and it is still running strong. The only issue is finding replacement filters for the 860.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a life saver! Goes off while we're at work and keeps our hardwood floors spotless. With the two dogs and random things on the floor, the room a cleans it up better then us sweeping! I highly recommend a roomba! You will not regret it. It's worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My roomba works great! the only negative is that my wife's hair gets wrapped up a lot

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome for keeping my place clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome device, have a one bedroom apartment, and it keeps it clean throughout the week, I feel like I come home to a perfect house every day, really nice feeling!

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Great for Pet Owners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Roomba (upgraded from my 650). If you have pets, I definitely recommend this model or higher. With the tangle free extractors you'll never have problems with pet hair. I have mine scheduled to run every day and love coming home to spotless floors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as expected. Roomba is fantastic! I recommend that for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best choice I could have made for a robot vacum. I have really enjoyed it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best things we’ve ever purchased. Turn it on when I leave the house, empty it when I get home. Wish it did stairs. After about a week of use made my carpets look almost new again. Also fun to watch, follow it around and talk to.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    We have 3 indoor pets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great to pick up the pet hair we have 2 schnauzers and a 90lbs Chocolate Lab that sheds daily. It seems to work well at picking up the hair but I haven't really read up on how it will work longer, it works for may 15minutes than docks.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love the Roomba 860. Originally purchased the 650 but after 3 weeks I upgraded to the 860 and I couldn’t be happier. The 860 works hard and cleans well on both hard wood and carpet. The daily timer feature is awesome! Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Dust pickup

    Rated 3 out of 5 stars

    It works with limitations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum does a decent job at picking up dust and small debris. The only problem I had was when my kids left small plastic figurines or small bouncy balls on the floor. The vacuum would run over them and eventually get stuck inside the brushes/rollers and therefore shut down. I wished it would detect larger items and reverse the rollers to spit it out then go in the opposite direction to continue vacuuming. I think a solution as I just described would justify the cost of the machine a bit more since we are mostly paying for the technology and not so much the hardware. I would recommend it to anyone who doesnt have small children.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Awesome product, poopy situation, easy to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba has worked flawlessly in our new home. Except last week when our cat pooped on the carpet. Roomba definitely swept up the wet mess. Long story short, it worked like it was supposed to, and it was easy to take apart to clean.

    I would recommend this to a friend
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