Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Main Content

Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.5 out of 5 stars with 477 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

93%
would recommend
to a friend

Customers are saying

Customers are delighted by the Roomba 860's cleaning performance, especially its effectiveness on carpets and pet hair. Many appreciate its ease of use and impressive battery life, allowing for thorough cleaning. However, some users find the navigation system needs improvement, and the dustbin requires frequent emptying. The price point was also a factor for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 477 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    this is one of my better purchases of 2016

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the item works great. just keep up with emptying of the trash. I ran the item under my beds and the results were astonishing. had i to do I with the hand vac. I will have to move all the beds to get under. relly great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great and is quiet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 3rd Roomba in the last 4 years because we are hard on vacuums. It is much quieter and more efficient then the previous models. I do recommend getting the extended warranty since they will give free replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 5 out of 5 stars

    Make housework a breeze

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a house full of dogs and cats and pet hair is an ongoing problem. The iRobot does a great job at tackling the daily chore of sweeping up the cat and dog hair. This was money well spent! We even nicknamed our iRobot Hazel!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Was nervous in the beginning

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Once taken out of the box and plugging it in my job was over! Now every couple days I have to clean the 'bag' and thats about it. It covers every inch of my home as well. Great Product would recommend to anybody.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Time saver!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great to keep up on the pet hair around the house. Saves me a lot of time that I would have been vacuuming every few days. it's not perfect but is a huge help to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a perfectionist don't buy. I bought this vacuum to clean up after the dog in between times I vacuum with my regular vacuum (when I don't have time because I work 60-80 hours a week). I may have to run it twice because sometimes it knocks the hair out of the way or the dust bin gets full. The dust bin only holds about what you can hold in your two hands-so it fills up quickly with Sheltie hair. In short I love it because it is extra help that I need around my house, but it isn't as quick as a person, it's loud and needs monitoring. I will probably keep one in the house as long as I am working.

    I would recommend this to a friend
  • Pros mentioned:
    Pet hair removal

    Rated 4 out of 5 stars

    Good vacuum capability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba 860 has been an amazing "help" for me when it comes to cleaning my floor (both carpet and tile). My bulldog sheds a bit, it was a pain sweeping the floor everyday. With the roomba, it made my life easier:)

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great robot for the person tired of sweeping daily

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a roller 2 months in but oh well. We use the Roomba at least once a day. Otherwise product performs as advertised and is a handy tool. Works wonders on our floor and with only minimum maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Glad I Changed My Mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought these were stupid, and did not want one. My husband thought they were awesome and really wanted one. So, I surprised him for Christmas. We use it almost everyday. It works great. Keep it cleaned out!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    It cleans and doesn't talk back!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little guy is sure handy. He cleans and never complains. It's nice to set and forget and let him do his thing. He cleans quite well for something that can't see all the dirt and dust. Love having this around.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general I like this Roomba. It seems to be more powerful than the last one I had (760) which just died. It cleans well but does tend, like the other one, to go over and over the same spots and miss others.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    This is definitely a "Best Buy"

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mama loves it! That's a true measure of good. For every day cleaning why not do it overnight while you sleep? Save the toil while having a clean floor. Who says you can't have the best of both worlds?

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 4 out of 5 stars

    Good purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like irobot but gets stuck under things alot. Also it pulls things off the night stand by their cords. We have too move all our cords so it doesn't run off with them. Does a great job of vacuuming.

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 5 out of 5 stars

    Does a very good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Roomba does a very good job around our home and finds its way back to the charger every time. It has gotten stuck under some low furniture a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Should have bought this long ago

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for an apartment my family and I just moved to and it was a great investment. Definitely worth the price. My only complain is that they should add the application to the 800 series.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it goes under the beds etc. That it goes from the tile to the carpet to the wood. When all is said and done i have a cup full of dirt! Couldnt ask for more except a cheaper price. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    In love!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for Christmas and it works great. I set the timer and it cleans my floors while I'm out. It picks up my dog's hair and leaves my hardwood floors looking wonderful. Works on carpet too.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    good to leave it and the room is clean

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just made a program to clean 3 times a week while i was away for work and the room is get cleaned when i get back. although this doesn't clean up all the place, i'm pretty satisfied with this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lasted about 7 months

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little unit until it was unable to find it's dock and wouldn't recognize virtual walls and/or light houses. Kept using it and always had to manually put it back on the dock. Hopefully they will be able to fix and/or replace it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Nice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is brilliant! It really sucks the carpet cleaner than it's ever been; each day there's less dust in the bin and the floors just sparkle. It is a bit loud but it does the job

    I would recommend this to a friend
Sponsored