Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 567 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers are pleased with the Roomba Combo i5+'s cleaning performance and ease of use. Many appreciate the convenience of the self-emptying feature and its ability to remove hair effectively. However, some customers have expressed concerns regarding its navigation capabilities, noise level, and mapping functionality. Additionally, a few users have reported connectivity issues with the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 567 reviews
  • Rated 5 out of 5 stars

    Life Saver

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny! I love that it remembers mu floorplan and can help with extra mopping between mops. Also, my pets don't mind it! Keeps me from sweeping 50 times a day, so i am very grateful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wonder

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it very much, so do you. It’s so smart to clean all over your house floor.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba i5+ We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 4 out of 5 stars

    Solid Option!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty solid option for a "no frills" robot vacuum. It has smart mapping, but no obstacle avoidance. Be aware of that for this model.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Mop ⭐️ vacuum ⭐️⭐️⭐️⭐️⭐️

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give five stars if they just didn’t do the mop portion, as a vacuum 5 stars for sure, the mop 1star not sure what the use would be for the mop portion because it doesn’t get really anything mopping.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit nervous about investing into something that had a multiple function. Vacuum and mopping all in one? I am still shocked, but pleasantly surprised it works as designed. Good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets the job done. Its pretty quite. The only time its loud is when its self emptying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yes!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great with vacuuming, used one time to mop. Nothing beats doing the mopping yourself. Vacuuming is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Roomba vacuum

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall does well, it grabs everything! The cat dont like it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is has been one of the best time-saving products I have purchased. Cleaning the entire home while I am at work. Upon arrival, you can see the rugs are clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Roomba. I have found it to be absolutely amazing. I can just schedule it, and my house stays clean. It is small enough to fit under the couch and dressers so it actually gets those "hard to get" places, at least in my place. Being that this model is considered semi-entry level; I wonder how much more the other models can do. I previous had a Dyson and loved it. But after some years it finally crapped out on me. When I was going to buy a new one, I saw the Roomba around the same price and thought let's give it a try. Love it!

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 3 out of 5 stars

    Meh

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Constantly getting stuck under and on objects even after reconfigured the map. It doesn't seem to follow the map layout. It also has a problem docking after the clean.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Gift

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents couldn’t get enough of it easy to set up and go does wonders

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, Does a great job cleaning and navigating around the house, works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Zero regrets! Best purchase ever.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this for Christmas and it’s been worth every penny. With 3 dogs in the house, pet hair seems to be everywhere. We have both carpets and vinyl plank flooring. It easily cleans the kitchen and does a great job on the carpet. I have mapped out our living room and often send it to do a second sweep on the carpet just for extra cleaning. I’d definitely recommend this. It’s made my cleaning life so much easier!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a few runs to actaully clean but love it!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good Vaccuum.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought mostly to pick up pet hair. It does a great job of picking the bulk, but it could do better for picking up dirt and debris in corners. it's also very loud when it self empties.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Geat Vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cleans great! mopping function is lacking, unfortunately

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Robotic, vacuum cleaner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good when it comes to vacuuming the rooms, but mopping the floors not so good very bad experience at cleaning the floors on the mopping part

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    If only it didnt get stuck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this vacuum coming from a euphy robotic vac that while it was good, only lasted a bit over a year. This vacuum vacuumed well and handled thresholds good enough, but the reason I returned it was the little nub on top which I believe may be the lidar would get stuck under the kick plate of my cabinets. This happened 5 out of the 6 times I used it. I can not say as to the mopping feature as I never got that far. I ended up retiring this and purchasing the Shark Matrix which I have been happy with.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Paulie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best Robots Roomba out there it clean every where and empty on It's own&don't get stuck. Lord its best thing I every bought.

    I would recommend this to a friend
Sponsored