Customer Ratings & Reviews
- Model:
- JUP34108
- SKU:
- 11929299
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
to a friend
Lasted one day past the return date.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted one day past the return date. I would not buy this product at all.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact the Manufacture (of your computer) Support to have them check if there are any available updates and have them assist you in properly updating your computer. Being behind on updates could cause the j5 device to not function as intended. ** Feel free to contact j5create Technical Support if you require further assistance. Their information can be found on our website under the "Support" tab. Thank you.
Best buy spoiled my laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your store rep misse lead me to purchase a wrong replacement charger for my core i7 Asus lenovo laptop now the j5 charger has distroyed my laptop beyoung repair
No, I would not recommend this to a friendHorribly low class charger - that does not work
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work at all. I tried it with a Lenovo and Dell Laptop - and this JScreate charger does not work at all. It even states on the package that the PD works with the Dell Inspiron 7000 that I have. It clearly dose not work. These are very sketchy companies promoting incompatible/non-working products. Avoid - if at all possible.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello Lenny, the PD works with computers supporting "Power Delivery" for pass-through charge. Please refer to the manufacturer of your hardware for more information on your device. If you have any questions, contact info is available through our website under the "Support" tab. We apologize for the inconvenience. Respectfully, j5.
Poor Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This charger unfortunately fell apart exactly two weeks after purchase. Sadly, two weeks is also the span of Best Buy’s return policy.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 108W PD USB-C Super Charger comes with a 2 year warranty that allows you to replace a defective product for a working one. Our customer support team can assist you with the warranty process. To contact our customer support team please visit the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Not satisfied!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Adapter doesn’t work at all. I have purchased 2 since they did not have the return policy and I have to exchange the 2nd one right away before 15 days as even that dint work. The pin in the edge will comeout within 3-4 uses.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information about this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you.
Kind regards
Don't buy for HP Victus!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't work for my HP Victus, for those who don't know, the HP Victus cannot be charged with this in the USBC port.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience you have had with your 108W PD USB-C Super Charger. The USB-C port on your laptop must support Power Delivery in order to charge with a USB-C power adapter. After researching into the HP Victus models it is likely that your computer does not have the USB-C Power Delivery feature that is needed for a Type-C power adapter to charge through the port on the laptop. I recommend contacting HP customer support for assistance with verifying whether or not your computer supports Power Delivery charging.
Underpowered Powersource for Alienware
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this thinking it would work for my Alienware laptop.... it don't.... so waste of friden money
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Ensure that the USB-C charger is compatible with your Alienware laptop. Not all laptops support charging through USB-C, and some have specific power requirements. Refer to the user manual or contact the manufacturer's support for your Alienware laptop to confirm the supported charging specifications.
Stopped working in about a month
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for about a month and it no longer powers any device. We took care of it, kept it on a surge protector, etc. - so it should have lasted.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you. This product does have a 2 year limited warranty and they should be able to help you troubleshoot or set up a solution. Their information can be found on our website under the "Support" tab. Thank you.
Replacement charger for pc
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it hasn’t worked with my pc. Had to go back to my old charger until I can locate something different.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 108W PD USB-C Super Charger requires that a computer support USB Power Delivery 2.0 or 3.0 features through an available USB-C port. Please refer to the manufacturer of your hardware for more information on your device.
Bad computer charge.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't work, so sad glad for geeg best buy, for help, i am not recommend
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 108W PD USB-C Super Charger requires Power Delivery 2.0 or 3.0 through a computer's USB-C port. Please refer to the manufacturer of your hardware for more information on your device. Thank you.
Scammed company j5 create be aware
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.J5 create is a scammed company when you want to exchange they don’t send you back the new item when you send the product
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hello IrisV, we apologize for the inconvenience you experienced. For more information on our Return & Exchanges Policy, please visit https://en.j5create.com/pages/returns-exchanges. If you have any questions, please contact our Technical Support Team and you may ask to speak with a manager regarding your issue. Their information can be found on our website under the "Support" tab. Thank you.
Broke.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke 2 days after the return period. until then worked great. Quit charging phone and lap top.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I'm sorry to hear that your 108W PD USB-C Super Charger stopped working. I can provide some general troubleshooting steps that might help: Ensure that the power outlet you're using is working correctly. Plug another device into the same outlet to verify if it's functioning properly. Examine the charger and cables for any visible damage, such as frayed wires or bent connectors. If you have another USB-C and USB-A cable available, try using it with the charger. Attempt to charge a different compatible device, such as another smartphone or laptop, using the charger. Clean the charging port, dust or debris can accumulate in the charging port of your phone or laptop, preventing a proper connection. ** If you require further assistance; please contact the j5create Technical Support team and they will be glad to further assist if necessary. Their information can be found on our website under the "Support" tab. Provide them with all the necessary details about the charger, including the model number and any troubleshooting steps you've already taken. Thank you.
Doesn’t work for more than a week
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 5 uses. Very dissapointed
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team, so that they can get more information from you; in order to properly address this issue. Their information can be found on our website under the "Support" tab. Thank you.
The power is good the cord is cheap
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap do not waste your money. The charging cord is very flimsy
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C cable provides up to 76W of power when both the USB Type-A and USB-C ports are in use, and up to 87W when only one of the ports are in use.
Charger not working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. It was not working. It was really an inconvenience
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The 108W PD USB-C Super Charger requires a computer to support USB Power Delivery 2.0 or 3.0. Please refer to the manufacturer of your hardware for more information on your device. Cordially, j5create Team.
lost and found
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OMG, a lost item was found, and it was a miracle I found this. Thanks for the help.
I would recommend this to a friendFast charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fast charger. It’s definitely faster then Apple 60watt brick. and it should since it’s 180watts with fast charging.
I would recommend this to a friendPowerful and perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It charges my ipad and laptop quickly . I highly recommend
I would recommend this to a friendDocking station power cord
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. A must with the J5 Create Docking Station.
I would recommend this to a friendBrand response from J5create Team
Posted .Supports both upstream and downstream pass-through charging.
Functional charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a bit pricy for what it does, charge but it does the job.
I would recommend this to a friend