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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 11 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-11 of 11 reviews
  • Rated 4 out of 5 stars

    Little cube

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to expand the number of USB-c ports available. This basically added one port. It was also strange that the hub did not seem to work when it was connected to a power plug (as a powered device), but did work when the wall charger was removed. Also was going to use the Hub to make the port available on the next shelf down (computer is on shelf above monitor) but the cable was too short and needed an extension.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    J5 Create Exceeds the Needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I bought it for and more. I can now cast my school issue Chromebook onto my smartboard using the available HDMI output on the J5 Create. Additionally, the two USB 2.0 slots allow the plug and play use of a mouse and full-sized keyboard. It also has a USB-C port to makeup for the one it occupies. New features without loss! A little pricier than products that only do USB-C to HDMI but worth the extras it provides if you have such wants/needs and can sport the extra expense.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This hub works great, It gives me plenty of ports to hook up my accessories for my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Title for...?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, wish it had another USB-A port over the second USB-C port. Otherwise, its great. Wotks as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use. Returned because did not the set up of having a separate unit apart from the Mac mini.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Flexible Ports

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used other j5 flexible ports and I like this one. It has more options and the size and dimensions are convenient for desktop use (I'm not sure if it's easier to travel with because it's boxy and the other j5 is flatter).

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as exactly as advertised. I have had no problems wit it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great and it's serving its purpose. Id def buy it again, its small but powerful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    J5 create hub

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked amazing for the time I had it for just didn’t need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible Port

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beneficial, nice size. doesn't take up much space. Let me connect and charge multiple devices at once.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was defective. It was an open box item, when i plugged it in, alerts said moisture is present so i returned it.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      If you have more specific details about the issue, please reach out to j5create customer support team for troubleshooting. Thank you. j5create

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