Customer Ratings & Reviews
- Model:
- JCD3199
- SKU:
- 6557480
Rating by feature
- Value
Rating 3.5 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers regard the USB-C Dual 4K HDMI Docking Station with 15W Wireless Charging highly for its wireless charging, variety of ports, overall performance, and ease of use. Some customers have experienced issues with compatibility, noise, HDMI ports, and the lack of a power supply, while others have concerns about the price. However, many appreciate its compact size and sleek design.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Wireless charging
Perfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only hub (finally!) that's worked with my laptop and 2 monitors, with plenty of room for more.
I would recommend this to a friend - Cons mentioned:Power supply
Don't Believe the Box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was hoping for great results with this dock. I needed something that I could connect 2 monitors to my laptop with and offered power delivery. This seemed like the perfect solution. The packaging is deceptive and even though it allows up to a 140W charger, it does not allow enough power to pass through to my laptop using the OEM charger. As a result their support tried selling me on another $100 purchase of one of their higher wattage power adapters. When I questioned him about it and who I talk to because of the deceptive packaging, he disconnected from the chat. The packaging outright lies and mentions nothing of the higher rating needed to run it as well as charge your laptop. Had I not cleaned things out of the house while preparing for a hurricane, to include the box for this product, I would be returning it. Very disappointed and frustrated.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Please contact our Technical Support Team for further information. Their information can be found on j5create website under the Support tab. Thank you.
- Cons mentioned:Compatibility
Powers off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used it for a couple of months and now it stops working after a minute or so. Unplug it and will work for another minute or less.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .I apologize for the experience your docking station. The dock comes with a 2 year warranty that allows you to replace a defective product for a working one. For assistance with the warranty process please reach out to our customer support team by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Mini Mac hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub work exactly as advertised. There could be a few more usb-c ports as my use for this product involves peripheral hardware, but overall I am pleased with this product.
I would recommend this to a friend- Pros mentioned:Wireless charging
Great Docking Station
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Supports the use of three separate screens using a Mac, not all docking stations can do this. Love the built in wireless charger. Nice and tidy on my desk. Overall 5 stars!
I would recommend this to a friend - Pros mentioned:Ports, Wireless charging
Great Docking Station at Great Value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great docking station. It has the enough ports for most any setup, particuarly two HDMI ports. I also like having the option to it stand upright or lay flat on the desk.
I would recommend this to a friend - Pros mentioned:Overall performance
Plug and play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is really good and it's working as expected. It has advanced features and very easy to install plug and play.
I would recommend this to a friend - Pros mentioned:Ports
Multiple Monitor adapter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did exactly what I needed! I was able to use multiple monitors!
I would recommend this to a friend - Pros mentioned:Ease of use
j5 create USB-c docking station
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this j5 create USBc docking station. It is easy to use. It took me a little longer to install the software but that’s because I’m not familiar with the Mac. Once installed it’s been easy sailing. I’m able to project using an hdmi from my laptop while also opening documents from a usb
I would recommend this to a friend - Cons mentioned:Compatibility, Noise level
Not Tablet Compatible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not iPad compatible. This Docking Station makes a really loud noise as well. Everything online says that it should be plug and play and I was told by a Best Buy employee that it would be compatible and it's not.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dock Dual 4K HDMI is compatible with Windows / macOS, not with iOS.
- Pros mentioned:Ports
Freedom
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to setup and download the software for it definitely free up a lot of USB port space on my laptop
I would recommend this to a friend - Cons mentioned:Compatibility
Screen Records???
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as compatible with Mac as I would like it to be. For whatever reason after installation the software is screen recording which I do not like nor understand. Personal data can be breached.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .When you install software that enables external displays or provides screen-sharing functionality, it will request Screen Recording permissions on your Mac. This is because the software needs the ability to capture and display the contents of your screen in order to extend or mirror it onto an external monitor or perform other related functions.
Great mini dicking station!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked wonders for me! Very easy to set up and use! Very plug and go! Love the item!
I would recommend this to a friend- Cons mentioned:Power supply
Great product, after purchasing a power supply
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice doc, but didn't come with a power supply. Works great after buying a power supply large enough to drive power to my laptop.
I would recommend this to a friend - Pros mentioned:Wireless charging
Quality works for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works for dual monitors w/ Mac books Definitely worth it.
I would recommend this to a friend - Pros mentioned:Size
Compact but powerful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow this “station” is great fir home use when you want everything to come from 1 power source. Makes it easier to manage your cords. BUT also excellent for travel. Just small enough to fit in your backpack or briefcase so that you don’t have to compete for “plugs” in public spaces. One of the best items I’ve bought in a while, my spouse even bought one.
I would recommend this to a friend NICE ADD ON
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKS GREAT. NO CONCERN ABOUT NOT HAVING ENOUGH PORTS
I would recommend this to a friend- Pros mentioned:Ease of use, Wireless charging
Just what I wanted
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazingly for my home office on my Mac. Easy to set up and I love that it charges my phone too.
I would recommend this to a friend - Pros mentioned:Overall performance
Good, but maybe a bit too pricy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this product, however, I cant get it to charge my phone like it said it would. Besides that, its great.
I would recommend this to a friend - Cons mentioned:Hdmi
Broken Port
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for Christmas, but didn’t actually set it up until yesterday. One of the HDMI ports doesn’t work, and Best Buy won’t take it back because it’s been too long.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .The USB-C Dock Dual 4K HDMI requires that your host device must support DisplayPort 1.4 for the "4K60 HDMI" to function. Please refer to the manufacturer of your computer for more information about your device
The "4K30 HDMI' requires an installation of a driver. Drivers are located on j5create website under the 'Support" tab. Thank you.
