Customer Ratings & Reviews
- Model:
- JCD383
- SKU:
- 10757515
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Great Multi-Port Hub
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Gives a very good picture quality when you connect a laptop to a monitor using this hub. Automatically adjusts screen resolution. I liked it so much that I bought another one for the second work station at home.
I would recommend this to a friendCompact and powerful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and is small enough to travel with you.
I would recommend this to a friendBrand response from J5create Team
Posted .Compact and necessary describe the JCD383. It's unique small, light characteristics make it a highly seeked out device for easy travel.
Cordially,
j5create
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dongle works well right out the box, no issues!
I would recommend this to a friendBrand response from J5create Team
Posted .'Right out of the box, no issues' is guaranteed when choosing the JCD383 - simply insert and enjoy.
Appreciatively,
j5create
Great product for the computer desk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product for my wife after consulting a Best Buy employee. Needed an adapter to help her ease from one screen to another at our home office. I was not aware of the product's manufacturer, but the product was cost efficient and has worked like a charm! I would recommend it for anyone needing one
I would recommend this to a friendBrand response from J5create Team
Posted .Hi there and thanks for the input on the JCD383 Multi Adapter, we always value feedback as it helps us improve. For questions or concerns, support information can be found on the device packaging.
Thanks,
j5create
ok not the one i wanted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.due to covid best buy has decided its better to rip people off, the store will not allow any customers inside per the website the one that I wanted was in stock, gave the employee the sku number item and brand only to have the employee lie to my face and say this is all they have at 4x the price of the one I gave him the info for. There is no reason BB cant allow just a certain number of customer into the store to shop for whatever they need if they are so worried then only allow people in wearing masks and gloves.. needless to say all the other items I needed I walked into office depot and was able to look and pick out what I wanted
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm so sorry to hear that you had this experience. I know that Best Buy is doing what they can in order to protect their employees and sometimes that can cause frustration for the customers. Unfortunately it takes up to 72 hours for the website to update since that isn't done in the individual store so what the website shows can be very different than what is available in store. I'm certain the intention wasn't to rip you or anyone else off, they're working with the guidelines set by their company to keep them safe. These are unprecedented times and I do apologize for the inconvenience that it has caused you. If you need help with your device at all, my customer service team is available to assist you in getting up and running as well as any issues that might pop up. Our information can be found on the back of all of our product boxes and on our website.
Thanks,
j5create
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice to have the ability to plug in different components
I would recommend this to a friendBrand response from J5create Team
Posted .For different capabilities, the JCD383 makes a smart choice - it's all in one nature providing the user with Ethernet, HDMI, SD card reading capabilities and more make this a must have - we are excited to hear it is meeting your needs!.
Gratefully,
j5create
J5 Create Adapters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple adapters, such as J5Create, which have performed excellently and keep working.
I would recommend this to a friendDocking station
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. One issue, it's powered by a rechargeable battery. I would have preferred it to plug in.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great add on to my mac mini work awesome
I would recommend this to a friendBrand response from J5create Team
Posted .Awesome for Mac users looking to quickly augment capabilities i.e. Ethernet, HDMI, SD card reading, and USB ports for gadgets. The JCD383's PnP nature will have you up and running in a jiffy!
Sincerely,
j5create
Too Expensive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overpriced. I was able to get the same thing at half the cost off amazon. I promptly returned this unopened, so not sure of the quality/functionality.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .TravelingConsultant, thank you for sharing your feedback and I understand the JCD383 or any devices can be an investment. We have other adapters that may fit your needs. If you would like to talk to an representative or visit j5create website, we would love to help you find the right device. With gratitude, j5create.
Overheats After Only 30 Minutes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used adapters that go directly into the side of my MacBook before and then I had purchased this one because it would plug-in to just one of the USB – C ports. it overheats after only having the computer on for about 30 minutes to where it’s hot to the touch. I have even unfortunately plugged it in to my original side adapter just to have the ethernet connected and it was still getting super hot. I would not recommend if you need to use this adapter for more than an hour a day for your MacBook.
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Hi!
I'm really sorry for the inconvenience this has caused you.We do expect that the device will get warm to moderately hot, but this is well within normal ranges. Our device has been stress tessed and we have found that the average max opeational temperature for this product is ~106 °F / 41 °C, this is also while the adapter is under a full load or is being used continuously for >~ 1hr.Please remember that ambient temperatures can also affect the unit as well as your computer. Manufacturer's recommend that computers be used where the temperature is between 50° and 95° F (10° and 35° C)." If you are finding that your device is exceeding the average temperature of 135 °F/57 °C, for periods > 30 minutes, it may be defective and we'd be more than happy to help with an exchange. While testing, we haven't found this product to run at anything higher than 112°F/44 °C, for periods <10 minutes.If you would like to speak to our customer service representatives, our information can be located on the back of all of our product boxes, as well as on our website on the support page. There you can find links to our livechat, phone and ticketing services.Thanks!j5create
Connect everything
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to be Essential for any MacBook owner. If you are used to having a mouse, second screen and direct connection a Must.
I would recommend this to a friendCompact & efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this multi adapter. It has everything You’ll need.
I would recommend this to a friendBrand response from J5create Team
Posted .Compact and efficient are the best characteristics of the JCD383 due to it's various capabilities in one; it's compatibility with Android, Windows, Mac, Chrome make it a popular choice!
Thanks for your review,
j5create
All the ports you need for your laptop!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little pricey, but has really nice build quality and it works as advertised. I am getting Gigabit Ethernet speeds while using a gaming keyboard & mouse and external SSD all attached at the same time.
I would recommend this to a friendAwesome addition!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect addition to my new Mac desktop. I use a lot of USB devices with different connectors, so having this WITH the Ethernet port is amazing.
I would recommend this to a friendGood piece of kit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool little accessory that comes in handy when you have limited i/o on current generation of ultra lights and portables.
I would recommend this to a friendadapter
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, but it gets really warm when you use it for a while. Needs more portals too
No, I would not recommend this to a friendBrand response from J5create Team
Posted .Generally, adapters emit some heat as a normal part of its operation, especially if the USB-C pass-through charging and/or all ports on the hub are utilized. Thank you for your review.
Good with one exception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The adapter is essential and does work well, but the very short and stiff connector cable makes it awkward to use. More length and flexibility of that cable and it would have gotten 5 stars.
I would recommend this to a friendBrand response from J5create Team
Posted .Hello, due to signal degradation, we keep our host connector at a respectable length for a proper signal connection. Thank you for your review. Have a nice day.
A substitute for docking port
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Works well as docking port for my Samsung Galaxy laptop.
I would recommend this to a friendGreat hub port!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A little on the pricey side, but works great! Has all the outlets I needed for my remote office
I would recommend this to a friend