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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 2357 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers consistently note the USB-C Multi-Adapter's excellent HDMI functionality for both audio and video, along with its ease of use and overall performance. Many appreciate its compact size and the wide array of ports, enhancing connectivity. However, some customers find the price to be a drawback, and a few mention occasional heat generation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,357 reviews
  • Rated 2 out of 5 stars

    Not all ports work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well some of the ports work. I want to return it but feel it’s too late at this point as I’m looking to buy another brand and hopefully with all the ports working. The USB C on mine doesn’t work at all. But if you like u should buy.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Multi-Adapter requires an available USB-C port that supports DisplayPort Alt Mode for video out via HDMI port and USB Power Delivery 2.0 or 3.0 for pass-through charge via USB Type-C Power-In port. Please refer to the manufacturer of your hardware for more information on your device. Thank you. j5create

  • Rated 1 out of 5 stars

    Does not work with macOS 10.15

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to go with new MacBook 16' with macOS 10.15. Opened the package and there are 2 warnings for Mac users to download drivers first. There is also one warning that this does not work with macOS 10.15 I will have to return and continue looking for something that will work.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hi John!

      I'm really sorry to hear you had this issue! In the interim it has been rectified and our drivers are up to date so you can use our devices with the latest OS. I hope that in the future you'd consider giving us a second try!

      Thanks,
      j5create j5create

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Heat, Price

    Rated 4 out of 5 stars

    Runs a little hot and should be 39 bucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works pretty much plug and play which is awesome. Tried on a mac and a pc and it worked great on both. It definitely runs a little bit hot. It's a little bit pricey for what it is. It should be a little more like 20 bucks less than the 59 dollar sticker price compared to elsewhere but the ability to walk into a store and grab it off the shelf is a value add.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Generally, adapters emit some heat as a normal part of its operation, especially if the USB-C pass-through charging and Ethernet/or all ports on the hub are utilized. Please note that hotter operating temperatures can be expected. We appreciate your feedback on the Multi-Adapter. Cheers! j5create

  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Connected to Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing helps me stay connected with my work. I have my headphones, keyboard and Ethernet connected. It’s small so does not take up space on my desk. Works extremely well. I am glad I chose to buy this from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ports, Size

    Rated 4 out of 5 stars

    Decent hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neat little hub for a decent price. has a variety of ports of all kinds and is decently small in spite of that. Only issue i have is that it could have had a longer chord coming out of it, since other hubs i considered dont seem to take that into account, and it felt like you could have put maybe one or two other usb ports on the side that has them.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Size

    Rated 5 out of 5 stars

    Tech guy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my needs Awesome product small and compact

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi, Performance, Ports

    Rated 5 out of 5 stars

    J5create port hub works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought product because my new laptop computer only had a single USB-3 port and since I wanted to connect up some USB-2 devices (SD card reader, mouse, keyboard), this worked out well. I also needed the HDMI for a new monitor. In short, the product serves as a perfect docking station and integrates the various inputs seamlessly. I highly recommend the product.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      With high-speed transmission up to 5 Gbps, data transfer is quick and easy j5create

  • Pros mentioned:
    Hdmi, Performance, Ports

    Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Works great with HP Spectre 14 and HP Envy laptops. HDMI and network work great. USB ports are very convenient. Also has a usbc power pass through to power my spectre with existing charger using one usbc port 9n the laptop.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Thanks JC171, for writing a review. Have a great day! j5create

  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    No lag.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so glad I bought this made my job simple just plug and play, my laptop don’t have one coming out and I needed one for my printer, and works great with no disconnect while using.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my new Surface GO which does not have the regular USB port. It came with only one adaptor to convert the newer USB 3.0 to the older type of USB port. I used all the features without any issue. What I like the most is that it is well built and it comes with everything needed for connecting a laptop to other devices. It is easy to connect cables to the different ports. I connect the HDMI to my TV and to a secondary monitor. With HDMI at 1080p worked with my TV, which is not a 4K. This is my first time using this type of product on newer laptops with USB 3.0 port. After many uses without issues, I recommend this product.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Add extra functionality to your laptop with the USB-C Multi-Adapter. j5create

  • Pros mentioned:
    Performance, Ports, Size

    Rated 4 out of 5 stars

    Good functions for a small, portable product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as advertised. I like the compact size and the multiple connections in one place. Easy to take with you if necessary.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Small and portable product for obtaining Ethernet, HDMI and USB ports for your gadgets - simply install the driver and enjoy the various capabilities in one.
      Cordially,
      j5create j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my girlfriend's laptop about a month ago to get a couple of extra USB Type 3 ports for streaming purposes. It gets a little hot but it's not too bad. I've also used it on my Macbook Pro, which is probably where a device like this shines since it only has two USB-C ports. I used it to connect to my TV with an HDMI cable and it worked with no problems.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello gart, thank you for your feedback on the JCA374. Generally, adapters emit some heat as a normal part of its operation, it can get warm because of that but the body should never become too hot to handle. If you have any concerns, don't hesitant to reach out to us. With gratitude, j5create. j5create

  • Pros mentioned:
    Hdmi
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good product, but pricey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a great new laptop, but it has only two USB-C ports. I bought this adapter, even though my husband thought it was over priced. I didn't realize that my laptop came with an adapter and almost returned this product. Good thing I didn't because I ended up needing two adapters to give a presentation at my local library - one for the projector, one for a thumb drive. Maybe I could have found a cheaper product, but this was available and got the job done.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello, Posey, When it comes to adding HDMI connectivity for extra work space or presentations, the JCA374 is a great choice and we appreciate your review.
      Appreciatively,
      j5create j5create

  • Rated 4 out of 5 stars

    Enhancing Connectivity: A Review of the j5create U

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an avid user of various devices, I've come to rely on versatile adapters to streamline my workflow. The j5create USB-C Multi-Adapter has been a game-changer in this regard. With a sleek design and robust functionality, it offers a comprehensive solution for expanding connectivity options. First and foremost, the build quality is impressive. The adapter feels sturdy yet portable, making it ideal for both office use and on-the-go professionals. The USB-C connection ensures compatibility with a wide range of devices, from laptops to smartphones, providing flexibility in usage. One of the standout features is its extensive port selection. Equipped with HDMI, USB-A, USB-C Power Delivery, and Ethernet ports, among others, it covers all the essential bases for connectivity. Whether I need to connect an external monitor, transfer data from a USB drive, or ensure a stable internet connection, this adapter has me covered. Performance-wise, I've experienced no issues whatsoever. The HDMI port delivers crisp, high-definition video output, while the USB ports facilitate fast data transfer speeds. The Ethernet port ensures reliable internet connectivity, which is crucial for tasks requiring a stable connection. Additionally, the inclusion of USB-C Power Delivery is a welcome feature. Not only can I connect peripherals, but I can also charge my device simultaneously, eliminating the need for multiple adapters or cables cluttering my workspace. In terms of compatibility, I've tested the adapter with various devices, including laptops, tablets, and smartphones, and it has worked seamlessly with all of them. The plug-and-play functionality ensures hassle-free setup, allowing me to focus on my work without any technical headaches. Overall, the j5create USB-C Multi-Adapter has exceeded my expectations in terms of performance, versatility, and build quality. It's become an indispensable tool in my daily workflow, enhancing connectivity and productivity wherever I go. I highly recommend it to anyone in need of a reliable and feature-rich adapter solution.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    The Cool (but not Perfect) j5create

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey guys! So, I got my hands on this j5create USB-C Multi-Adapter, and let me tell you, it's pretty awesome. It's this champagne metallic color, which is so trendy and chic. This thing has got HDMI, Ethernet, USB 3.1 Hub, and PD 3.0. It’s like the Swiss Army knife of tech. The HDMI is perfect for when I want to play my games or watch YouTube videos on a big screen. The Ethernet gives me super-fast internet speeds, especially when I'm playing Fortnite and don’t want any lag. And the USB 3.1 hub lets me connect other stuff like my keyboard, mouse, or hard drive. The PD 3.0 is a fast charger, so it juices up my devices really quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Worth the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, works fine. I wish it had more usb ports but it works good.

    I would recommend this to a friend
  • Pros mentioned:
    Hdmi

    Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an unresearched purchase in the store when I was buying an HP Spectre 360. This dongle works for across the board. I get a popup message each time on my laptop stating to use the factory power cable (annoying). It gives you two USB ports; good but not great (I would have preferred at least 3). Ethernet port tested fine. It has an HDMI port but I did not test it since the laptop has its own.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Power your laptop with up to 60W pass-through charging using this adapter and a USB-C power adapter j5create

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    USB drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good product. Good quality and easy to use. It works with my laptop, I have a Mc book.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Hdmi

    Rated 5 out of 5 stars

    Inexpensive docking station solution

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I needed and it works great. Good build quality. Worked right away after plugging it in. I did not have to mess with drivers or anything like that. It just started doing its job. This is fast enough to output solid hdmi display for everyday use. If you are using it on a device that is less than 5 years old, you should be fine. Anything older than that, make sure you have at least usb 3.0.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      This device allows you to add two additional USB peripherals, 4K or 1080p HDMI display, and Gigabit Ethernet through your USB-C port. Thank you for your review. j5create

  • Pros mentioned:
    Hdmi, Ports

    Rated 5 out of 5 stars

    Great for modern thin laptops!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new laptop is very thin, but has a limited number of ports. This stylish product adds everything I need and costs less than buying two or three devices to cover its functionality and takes less space when traveling than multiple devices. I love my new Microsoft Surface 2. It is much lighter and thinner than the computer it replaces, but it lacks many of the ports that I need to connect to legacy devices and HDTV's. The HDMI port worked great for my Power Point presentations. I can also simultaneously connect to Gigabit Ethernet. It adds two more USB 3.1 ports and a USB C power port.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Hello LadyBug, We're grateful to hear about the JCA374 working to your expectations in regards to providing all your needs for your thin laptop. If you have any troubles with your device, please reach out to support and an agent will gladly assist anyway they can!
      Regards,
      j5create j5create

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