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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 981 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ease of use, overall performance, and connectivity of this USB-C Multi-Port Hub with Power Delivery. Many appreciate the ample ports, power delivery capabilities, and its compact size, finding it compatible with various devices. While some users noted that the device can get warm during use, the positive feedback on functionality and value outweighs this concern. The price point is also frequently praised as reasonable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 981 reviews
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what i needed to allow my home iffice to work for me!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy and just what i needed. Recommended for macbook

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, portable and excellent for any Mac. I currently use it for my iMac

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    j5create

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I connect this, my computer freezes frequently while I’m working. It would be useful for a computer that has less powerful. I have a Dell Inspiron 14 2-in-1 AMD RYZEN 5000 Series

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Check if there are any BIOS/UEFI updates available for your laptop from Dell. Sometimes, updating the system firmware can improve compatibility with external devices. Make sure your Windows operating system is up-to-date with the latest updates and patches. Disconnect all external devices (e.g., monitors, hard drives, peripherals) from the hub and use the hub only for power and data. If your laptop operates without freezing, connect external devices one by one to identify the specific device causing the issue. Your laptop's AMD Ryzen processor should be capable of handling multiple tasks. However, if your computer is running resource-intensive applications while connected to the hub, it can lead to freezing. Check your task manager to monitor resource usage and close any unnecessary applications. j5create

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    USB Ultra Sensible Baby!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boy does this solve a problem. Makes the computer much lighter less functions and connections and when you need them they are available!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just right

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular model is just right for my needs. There are many options to choose from depending on what you want to hook up to your computer. I only wish it had a bit longer and more flexible cord so you could place the unit up against the computer to save space when you’re working at a small table. Otherwise it’s just what the doctor ordered.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Be careful…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within two months, the usb-c connector that attaches to your devices is super fragile and today started to melt but now it cannot read sd cards or use the multi port… should’ve splurged on extended help

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team for further information about this issue. Their information can be found on our website under the "Support" tab and a specialist will be ready to assist you. Thank you. j5create

  • Rated 1 out of 5 stars

    I do not recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fell apart on me after 5 months. $50 wasted. I hate having buyer’s remorse. Tried to detach it from my laptop and the connector came out. Damage was beyond repair.

    No, I would not recommend this to a friend
    • Brand response from J5create Team
      Posted .

      Please contact our Technical Support Team. Their information can be found on our website under the "Support" tab. This product does have a 2-year limited warranty and they should be able to help you with a replacement. Thank you. j5create

  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Provides my Home Internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My use case is a bit unique. The internet provider for my home (motorhome) is a phone. Using the J5Create plugged into the Pixel 3 USB C port and turn on the Ethernet Tethering feature within the phone; the J5create keeps the phone powered 24/7, and passes the Ethernet/internet from the phone to the home router/wifi access point. Works great. (see photo / diagram). Because keeping a phone on a charger at 100% charged 24/7 is not a good idea, I attempted to tweak this approach with a "Chargie" inserted in the power line. It is controlled by a phone app and will turn off the power when the phone reaches 80% charge and turn the power back on when the phone drops to 20% charge. Much better for the battery life of the phone. Before anyone else attempts this same approach, note that when the "Chargie" shuts off power to the phone it causes the phone's ethernet tethering to drop out until manually turned on again. But the diagram provided works great if you remove the "Chargie".  Last I looked my router had 13 connections all being fed from the phone through the J5Create. Very happy with it.

    I would recommend this to a friend
    • Brand response from J5create Team
      Posted .

      The USB-C Multi-Port Hub is plug-and-play, requiring no additional installations or downloads. All the ports you need, wherever you go, in one multi-port adapter. Thank you for your review and rating. Take care and enjoy! j5create

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    solid dongle by a solid dongle company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    second dongle i've bought from j5. They are on all day, nearly everyday, for months now... Both for the same legion 7i gen9 laptop, both are working great and are absolutely necessary as the legion doesn't come with an Ethernet port... which required the first j5 dongle (not this dongle), and when using the laptop mux switch (dedicating the hardware to run purely off of the 4070 rtx) the other usb-c port was needed for an additional HDMI port (using this dongle), though if you don't turn on the software based mux switch you could use the HDMI port on the other dongle that has the Ethernet port. So yes, Legion 7i Gen 9 do be doing weird things with their left sided ports when you access your laptop's mux switch which will shut off ether ethernet access for the rear port, and hdmi access for the forward port, but will allow Ethernet through the thunderbolt usb-c forward port, and HDMI through the rear (and the ports lose the ability to do both). Turn off the Mux switch and each port can do both HDMI and Ethernet again. j5 listened to me, took interest in my plight, and thanked me for my feedback, i will never forget them

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Hub review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and does what it is supposed to do including allowing a second monitor to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    J5create

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight easy to use, compact for carrying with your laptop. Everything you need for additional ports.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Outstanding USB Multi-port for any PC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All PCs now do not come with extra USB ports, nor do they have a card reader. For the price, this is the best multi-port on the market. I don't have to look for another adapter, as it has a micro USB card reader. It also allows me to travel without worrying about having an extra cord.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use, Overall performance

    Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do. Runs monitor and keyboard no problem and takes little space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ports

    Rated 5 out of 5 stars

    Multi-Port hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great multi-port hub that is easy to travel with and has plenty slots to utilize. It's reasonably priced as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ports

    Rated 5 out of 5 stars

    Great USB Hub on the Go or at Home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a USB hub, the extra connections on this product are extremely useful, particularly if you have a laptop/device with low amount of USB-C ports. In particular the SD card slot is a welcome addition that I have used multiple times. Good build quality and handy to have around when you need more connections. Just be aware of you are looking for more than just charging, transfer isn't always clear to computers, so be aware of that I suppose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best USB Hub I’ve owned!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The J5 Create USB-C Multi Port Hub with Power Delivery is an essential accessory for anyone with a USB-C device. This compact and versatile hub offers a convenient way to expand connectivity and charge your device simultaneously. With multiple ports including USB-A, HDMI, and USB-C with PD, this hub allows you to connect various peripherals such as external storage, monitors, and keyboards effortlessly. The addition of Power Delivery ensures that your device remains charged while using the hub, eliminating the need for multiple chargers. The hub's compact design makes it highly portable, perfect for those who are always on the go. Its sturdy build quality ensures durability, and the plug-and-play functionality makes it incredibly user-friendly. I have found the J5 Create USB-C Multi Port Hub with Power Delivery to be a reliable and efficient solution for expanding connectivity and charging my USB-C devices. Its affordability and versatility make it an excellent investment for anyone needing to enhance their device's capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple with everything you need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Multi-Port hub has everything that you could need to make plugging in at home or at work as simple as possible. I personally have a speaker, microphone, printer, and extra display going through it and when I come to my set up I only need to plug in one thing to my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is useful, practical and easy to transport. Certainly a must have item when multiple electronics need plugging. Would purchase this item again for myself and as a gift.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Overall performance

    Rated 5 out of 5 stars

    Great Connector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped me connect my surface pro to my monitor and works really well. Has every connector port I need.

    I would recommend this to a friend
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