The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-15 of 15 reviews
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
J5 adaptors
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This j5 adaptor works perfectly to add an Ethernet port that was leaving on my laptop. Other j5 adaptors have worked equally as well for HDMI on an old computer an another for my android phone
I would recommend this to a friend
Rated 5 out of 5 stars
Great value and lives up to the standards
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This little thing was built to do exactly as advertised, I hooked it up to my Ethernet and into my laptop easily hit the 2g speed on my fiber with this device
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Smooth install! and compatibility!!!!
I would recommend this to a friend
Rated 5 out of 5 stars
Works.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tried this in my Macbook, Imac and Windows laptop and it worked in all of them. The Imac is running 1.9+ Gig down and 2.15+ gig up on a 2.2 gig Fibre.
Keep in mind that sometimes you have to plug and unplug it a couple times to get the system to recognize it. This is an inexpensive way to push 2 Gig fibre out to your Gig speed computers.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
heavy duty, would buy again
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
needed for ethernet connection to my laptop. Worked great, heavy duty, would buy again
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Adapter Plug
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The item works great and has the option of two different plug in methods.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Excellent product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great perfect for my desktop whos network card fried
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This little guy works like a champ and got me out of a lot of jams.
I would recommend this to a friend
Rated 1 out of 5 stars
Only Kind of Worked for 2 Months!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I would not recommend this product. It worked okay the first couple of months of use, albeit would not allow upload speeds higher than 500 Mbps. Recently it became a bottleneck and would not allow download speeds higher than 125 Mbps. I was also noticing lagging and dropped internet connections, all because of this device. Unfortunately, Best Buy will not take back because it is past the return period. Waiting for j5 to get back to me.
No, I would not recommend this to a friend
Brand response from J5create Team
Posted .
If you are experiencing slow speeds, connection drops, or instability, please try the following.
1. Check the USB-C Port.
Ensure the adapter is connected directly to a full-function USB-C port on the computer.
Avoid using USB hubs, docks, or adapters during testing, as they can limit bandwidth.
2. Use a Certified Ethernet Cable.
Use a Cat5e or Cat6 Ethernet cable (required for speeds above 1 Gbps).
Try a different Ethernet cable to rule out cable issues.
3. Test Network Equipment.
Confirm your router, modem, and switch ports support 2.5 GbE.
If connected to a 1 GbE port, speeds will be capped around 940 Mbps.
4. Update Drivers & OS.
Make sure your operating system is fully up to date.
For Windows.
Check Device Manager > Network Adapters.
Update the Ethernet driver if available.
For macOS.
Ensure you are running the latest macOS version supported by your system.
5. Disable Power Saving Features (Windows).
Go to Device Manager > Network Adapter > Power Management.
Uncheck: “Allow the computer to turn off this device to save power”.
This can prevent random disconnects or throttling.
6. Try a Different USB-C Port or Computer
Test the adapter on another USB-C port or a different computer to determine whether the issue is device-specific.
7. Check Network Settings.
Verify the adapter is negotiating at the correct speed.
Windows: Network Status > Adapter Properties.
macOS: System Settings > Network > Ethernet.
If it shows 100 Mbps or 1 Gbps, the connection may be limited by hardware or cabling.
Rated 5 out of 5 stars
2.5 Gigabit Eithernet
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great device to get full internet speed on the computer
I would recommend this to a friend
Rated 5 out of 5 stars
Adapter worked great.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was able to plug it into my laptop and my switch to update my laptop when the wifi wasn't acting right.
I would recommend this to a friend
Rated 5 out of 5 stars
Recommended
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Work good very handle. . . .
I would recommend this to a friend
Rated 5 out of 5 stars
Easy and adaptable
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Multi connector makes this easy to use for any connection.
I would recommend this to a friend
Rated 4 out of 5 stars
adapter
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
pleased with purchase. Thanks to the Best Buy sales agent, he recommended
I would recommend this to a friend
Rated 5 out of 5 stars
Quality Product
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a quality product, functions as described and reduced time updates required. I would purchase again if needed.