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Customer Ratings & Reviews

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Customer reviews

Rating 3.7 out of 5 stars with 288 reviews

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71%
would recommend
to a friend

Customers are saying

Customers have good things to say about the Eclipse Bluetooth Headset's sound quality, fit, comfort, and lightweight design. Many appreciate its comfortable fit and excellent sound. However, several customers reported issues with the battery life, volume level, and charging process. Some also mentioned limitations in the headset's range and talk time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 288 reviews
  • Rated 5 out of 5 stars

    Needs 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best actual headset ever. You'll be happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pretty cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its pretty cool. I do wish there was more touch interaction with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift for anybody

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my headset still learning how to answer it with just a tap.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hearing is crystal clear. Love how it fits perfectly in my ear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, product was a great deal and i am happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this blue tooth. It is small yet works very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my everyday use. I loved it and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great profuct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed this product from the first would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great blue tooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this blue tooth is easy to use it was great fun

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like i recommend best blue tooth in bestbye good

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Blue tooth works but falls out of ear too often

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good for listening while driving in my experiences, I think it was a waste of my money, I tried using it daily because I drive frequently at my job, but it just isn't working, it falls out, when in and holding you can't hear the person next to you while conversing, so, I have to pull it out to listen to them, then put back in ear for phone calls, very inconvenient.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Would give 0 stars if it was an option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frustrating to use, hangs up on calls, poor quality, short battery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Battery life, Charging, Range

    Rated 2 out of 5 stars

    Not a good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros of this headset: 1) Fits really well in the ear and is comfortable to wear 2) Both inbound and outbound sound quality are good The Cons: 1) Battery life is approximately 2-3 hours at best without using the charging base. 2) There is no power off function from the headset. The charging base is a necessity to powering off the headset 3) Best case range for my particular headset is about 10 feet before the sound quality is severely compromised 4) Battery life is not close to that of other competing headsets even with the base 5) Seems like it takes the device a long time to charge. Comparatively, I can charge my iPhone in the same amount of time vs. the base and earpiece 6) No option to charge the earpiece without the base Overall, this headset is pretty much useless without the base. I would recommend getting a headset that is not so dependent on having a base for basic functionality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Turning it off and on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except that it is very cumbersome to turn off and on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality on this bluetooth headset is very poor sounding. I would not recommend them to anyone at all. If your looking for a quality sound these are not the bluetooth to choose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Weight
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very comfortable, clear,noise free

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hello. I purchased the Eclipse and the Plantronics Voyager Edge. They are both the same price. But the Eclipse is the smallest most comfortable, lightweight, and concealing fit.Voice at both ends is crystal clear and no noise all functions work flawlessly. The only con is short battery life other than that the Eclipse is my personal choice over Plantronics Edge which is larger, longer and less comfortable and does not stay in your ear that well without having to use provided over the ear clip. The Plantronics Edge is not as clear voice and you can hear wind noise, but does have much better battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Comfortable Fit and Good Sound

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With smaller ears most head sets do not fit me, the Eclipse has different size EarGels so that anyone can wear it. Love the fit and it is very comfortable to wear throughout the day while driving, doing gardening, or out walking. Sound quality is perfect, we experience no bad quality in the sound whether talking on the phone or listening to music. Disclosure: I was provided a complementary Eclipse in exchange for my honest opinion of the product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the ear piece in your ear you can't hear anything when your not on the phone. It plugs your ear completely ! NOT GOOD!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks stopped working :( we really liked the way it looks but didn't do the work! We returned it...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Most Lightest and Comfortable Bluetooth ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of driving and I need to have a good bluetooth with excellent sound quality and be comfortable when wearing for up 14 to 16 hours in a single day. This bluetooth Jabra Eclipse is by far the lightest and comfortable that I have ever owned. Also excellent sound quality on both ends of a conversation.I have owned many bluetooth from Plantronics, Motorola, Blue Ant, LG, Samsung and other Jabra models but this Eclipse model is by far the best all around in comfort, lightness, being heard and hearing others and it features work flawless and the Jabra Assist on my iPhone 6sPlus works perfectly.

    I would recommend this to a friend
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