Customer Ratings & Reviews

elite 10 are good ear buds but product may not be available much loger

The build of these headphones is great. The headphones are light but solidly built, and most importantly comfortable. They don’t fatigue my ears after long wear sessions and the ear tips are soft but grippy. There are multiple ear tips sizes included in the box to ensure a perfect fit. One thing I also appreciate about the build is physical controls. Both buds have a large button that can trigger different functions. I live in a cold weather area so physical buttons means I probably won’t have to take off my glove to use the function. The included case is nice and sturdy. The headphones magnetically connect to the case so they are super easy to add and remove to the case. The case has USB-C charging, which is convenient. Battery life is great at 27 hours (with the battery case). Sound quality is overall great. I use them for a variety of content, including music, podcasts, YouTube, television, and movies. One of the features of these headphones is the inclusion of Dolby Spatial Audio. I thought that the spatial audio worked really well. in the app you can turn on head tracking which adds another element to the sound. I thought the headphones have a good neutral sound right out of the box. It was really balanced between highs, lows, and mids. Another thing I really appreciate the ability to customize your EQ in the app. I thought the active noise canceling did a great job at removing background noise. I tested these in quiet and loud settings and in both cases the background noise faded into the background. I also tested to hearthrough mode. While it works as intended, I felt like the microphones were more sensitive to ambient noise than my ears were, which led to hearing white noise in hearthrough mode. In the app, there is a way to turn down the sensitivity which helped. I also found the headphones to be sensitive to wind noise with this mode activated. I tested out the call quality and found that it worked well. The person I was speaking with was able to hear me clearly with very little background noise. I was also able to hear the person clearly. Note: in a call, active noise cancelling is automatically on and not able to be turned off. One of the coolest features of this product is the ability to connect a 3.5mm jack to the case to make any legacy wired product into a wireless one. This is especially handy in situations like an airplane entertainment system or with a school/office computer that doesn’t have Bluetooth enabled. It worked super well with no connection issues.

buy the xm5s they are better value, the noise cancelation sucks on these

These Jabra Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless headphones are incredibly nice and impressive. The sound quality is amazing for their size. Design and build are top notch as well with an attractive look, various color options, and durable construction. Design and Comfort The Jabra Elite 10 features a unique oval-shaped design boasting Jabra’s proprietary ComfortFit technology, which easily makes them some of the most comfortable earbuds I’ve ever owned. Their fit is very comfortable and secure without delving too deep into my ears and causing discomfort. They come in various colors which is nice for personalization, or if you’re like me with several kids it really helps when there are options, and we can tell everyone’s apart from one another. Sound Quality Sound quality is amazing on these Jabra Elite 10’s. They deliver crystal high and deep rich bass for a totally balanced audio experience. The Dolby Atmos support also offers completely immersive spatial sound which works great while watching movies or videos on a phone or tablet. Active Noise Cancellation The Elite 10s employ Jabra's wonderful Advanced active noise cancellation. They automatically adjust to your surroundings to cancel out background noises. This feature works very well, especially with call quality on phone calls by removing wind and other background noises while on calls. Battery Life and Connectivity These earbuds offer excellent battery life, I haven’t outlasted them yet. Also support multi-device pairing which I love, as well as a companion app for total customization and equalizer. Value for cost I feel these earbuds are priced competitively within the current market of comparable earbuds. They provide great overall value when you look at their broad feature set and overall usability. Overall, I have really enjoyed using these Jabra Elite 10 Gen 2 earbuds. I think they are a great option in the earbud market and an excellent choice for those prioritizing comfort, call quality, and a terrific listening experience.

Terrible experience with the delivery and trying to get a refund. Apparently BB uses Roadie for deliveries. They didn't make the delivery on the 1st attempt. No 2nd attempt, just said it was being returned. Purchased the item in-store the next day. Tried for a month to get a refund. BB customer service kept telling me "the refund is in progress". Spent hours with CS to finally get a refund. Never again.

when I first bought these I love them. I did notice I was unable to do a firmware update right away but they worked and I was happy with them. Then the case started losing 90% of its charge in a few hours. I contacted Best Buy customer service and they basically told me I was out of luck with them. I then contacted Jabra and you can only communicate with them via email once a day. I’m out $280.

These are very nice and great performing in ear earbuds. Pairing and set up was a breeze to my phone. And also able to pair up with my iPad as well, and you get notification that two devices are paired. The controls are very nice and easy to get to for each earbud. Right ear controls a specific set of functions while the left ear earbud controls another set of specific functions. I have listened to music extensively after a week and also watched movies and programs and shows and also have done phone calls and zoom meets with the earbuds. They have performed very well in all situations giving me very nice clarity in a variety Of cases. One of the coolest features that I have enjoyed so far is using the Jabra sound app. It is a very functional app that gives you access to various settings. Allows you use a various sound mode which you can access directly. Also has Dolby spatial sound settings and you can utilize head tracking off or on. One of the coolest features on the app is you have a music equalizer with six presets and a customization, which gives you access to adjusting an equalization curve with five different Bands which I assume PEQ. Including 60 Hz, 250 Hertz, 1 kHz 4 kHz and 7.6 kHz, Which is more than other earbuds I’ve used and they are not just simply tone controls Of base in trouble. I feel the earbuds are very comfortable, and I can wear them for extended periods without causing irritation to my ears. They have four different sizes small, medium, large and extra large, and I went back-and-forth between the medium and the large and settled on the medium for now. Lar is just too uncomfortable. They are easy to pull off and place on. Just make sure you have the right orientation, when putting the earbuds onto the device. There are some negatives with these earbuds, which I found not too major. I watched movies with it with the Dolby sound spatial and wasn’t quite impressed that it did create a Dolby Atmos effect when comparing it to my true Dolby Atmos home theater. Additionally I’m not too impressed with the noise canceling feature although it does muffle outside sounds it is not as robust as headphones. So far forgivable but that’s why I’m giving it four stars in instead of five. As far as the sound quality, I really think these Have outstanding Sound quality and get very good bass Much better Then other earbuds I have used. The mids and the highs are very detailed as well. The various EQ settings do make a difference and you can play around with the various presets or make your own like I did and mix it up with various music genres and or movies and media. I do recommend these. These are cool.

The battery life is terrible, have uneven battery life. When the right earbud is 80%, the left earbud only has 50%. Also, it’s not waterproof! The sound quality/ANC is worse than AirPods Pro and even my $20 Moondrop Space Travel. And it will not auto connect your iPhone! Now I know why this product line has been discontinued.

I recently picked up Jabra's new Elite 10 Gen 2 Wireless In-ear headphones with the smart case, and they’ve quickly become my go-to for all my streaming and music needs. Right out of the box, I was impressed by the premium build and durability of the smart charging case. It has a sleek design that feels solid and durable, protecting the earbuds while keeping them charged and ready to go. The earbuds themselves continue this trend of premium quality. They fit comfortably in my ears, and I can wear them for extended periods without any discomfort. The ergonomic design is perfect for lounging around, whether I’m watching movies or listening to music. They’re lightweight and don’t cause that annoying pressure some in-ear headphones can create after a while. The sound quality is consistent with Jabra’s renowned quality for producing ear buds with a full spectrum and an immersive sound. The Dolby Atmos feature provides an audio experience that brings my movies and music to life. It’s like having a personal surround sound system in my ears. The noise cancelling effectively blocks out background noise so I can focus on my content. Using the Sound+ app, I can fine-tune the sound to my liking. Whether I want more bass for my music or a balanced sound for movie, the app provides the flexibility to customize my listening experience. It’s easy to use and adds a layer of personalization that I appreciate. While I haven’t used these for workout sessions as I have another set of earbuds, I prefer for that, I’m thoroughly impressed with their performance for streaming movies and music. The battery life is solid, and the smart case ensures they’re always charged and ready to go. Jabra’s Elite 10 Gen 2 earbuds are a fantastic choice for anyone looking for high-quality, comfortable, and customizable in-ear headphones. The Dolby Atmos feature and the Sound+ app elevate the listening experience, making them perfect for streaming and lounging. If you’re in the market for premium wireless earbuds, these are definitely worth considering.

" Find My " feature on Jabra is useless, I would t recommend buying a $300 product without useful feature. The case won't turn on if nearby or make a noise. Uttler useless

Lousy design has flaw with hear through that caused squeal an tge keeps disconnecting. Been through 3 pair all have it check web... known issue

Jabra - Elite 10 Gen 2 Dolby Atmos Noise Cancelling Wireless In-ear Headphones with Smart Case - Soft White The Jabra Elite Gen2 Earbuds are attractive and comfortable. I used them, among other things, while gaming, and the audio flow was strong and clear (you can tweak the sound settings to your preference through the available app for your smartphone). I found it quite interesting that the Spatial Sound and Dolby Head Tracking actually worked as advertised! While watching a game video, when you turn your head to the left from the video you’ll hear more sound from the right earbud, and if you turn your head to the right away from the video you’ll hear more sound from the left…but there’s more to it than that because if you turn 180 degrees from the source of the sound you’ll “hear” the sound coming from behind you. So, you’re hearing what your ears normally hear without earbuds. That makes gaming more life-like for sure. The Elite 10 Gen2 is super-easy to pair to your computer, phone, TV etc. The earbuds have an actual depressible button that comprises the outer flat surface of each earbud that you use for normal things like answering a call, hanging up from a call, turning ANC on or off, adjusting sound, pause/unpause a video etc. But when you want to pair them to a device, place them in your ear and depress the button on both earbuds for about 3 seconds. You’ll then hear instructions to go to your BT settings of your device. Once you do that, on a laptop I have and a TV as well, pairing occurred almost instantly with streaming sound immediately following. Quick and easy. Of course, the Elite 10 Gen2 earbuds will automatically switch between 2 devices that you’ve already paired the earbuds with when you move from one to another. With the multiple microphones built into the earbuds, your voice is heard clearly (subject to your phone’s signal strength as you would expect) to anyone you’re talking to using your earbuds rather than your phone’s microphone. The earbuds come with 1 set of small EarGels (they easily mount and dismount from your earbuds), 1 set of large EarGels and 2 sets of medium EarGels (one set is already mounted on the earbuds in the case). You also receive a USB-C cable with a 3.5 mm adapter on one end for use when plugging it into a standard audio jack on a device like a sound system or TV. I’ll comment on this further in a moment. The carrying case has its own battery to keep your earbuds charged when stored in the case. The case has a USB-C port on the bottom to plug into a USB-C port to keep the case charged. I didn’t test this, but Jabra states the case provides up to 36 hours of charge for the earbuds with the ANC turned off – I think they say that with ANC on the case will allow the buds to go for about 27 hours using the case. The case will also accept wireless charging. I used the earbuds continuously from 5:30 AM to 10:30 AM starting with 100% charge and going down to zero charge for a use time of 5 hours. This is comparable to many good earbuds on the market. However, the case will charge 1 hour if the buds are placed in the case for about 5 minutes. So, fast charging is built in so it wouldn’t take long to run the charge back up to 100% if needed. My only disappointment was when I used the case plugged into my TV’s audio jack. You’re supposed to be able to plug the supplied USB-C cord into the earbuds case and the other end into either a USB outlet or use the 3.5 mm adapter to plug into your TV’s audio jack. Once that’s done you press the button on the front of the case to begin streaming wirelessly to your earbuds from whatever you have it plugged into: TV, exercise equipment, in-flight entertainment system etc. I followed the instructions first using the 3.5 mm audio port and then using a USB port, both on my TV, but I couldn’t get it to stream audio to the earbuds. It’s possible I didn’t do the steps exactly right, or possibly my TV brand may have been the issue – I really don’t know. I paired the earbuds through BT with my TV with no issue, other than the common issue of the sound being stopped from routing through the TV speakers – this is a commonly known issue with TV’s and using BT earbuds or headphones with them. Sound only comes through one or the other with TV’s unless you do a complicated/expensive workaround. In the instructions it didn’t say that having the smart case plugged into your TV would use BT, and I got the impression it used another way, one that I hoped would leave the sound coming through the TV speakers as well as the Elite 10 Gen2 earbuds. I plan to do a little more research into this to see if using the smart case this way will allow the earbuds and TV speakers to output sound from both at the same time. It would be useful for me since my hearing isn’t what it used to be. Other than my puzzlement stated above, I really like the Jabra Elite 10 Gen2 earbuds. I really have no complaints, and if it’s possible to stream sound from the TV while allowing sound through its speakers, I’ll really be happy all the way around!

They sound nice but they keep dropping connection and of course it happens after the return date is over. I was trying to find an alternative to Apple AirPods Pro 2 but this isn’t it. Battery life is not the best.

Save your money. New updates won't install and the control buttons aren't working. This is probably my 5th Jabra product, and is the worst.

Sound quality was horrible. I have the Elite 85t and thought I would upgrade...not so much. The main reason I returned the product is the delivery. It was canceled numerous times and when it finally arrived, the box was damaged and half opened. Horrible experience.

I recommend these to anyone looking for a great pair of earbuds under the three hundred mark. They have an excellent fit, long-lasting battery, superb spatial audio, intuitive and programmable controls, and quick pairing with all operating system but especially fast on Android and Windows 11. The brand claims the noise cancellation is now twice as strong, and I can’t argue with that. The already impressive ANC has reached a level where it can block out car traffic, conversations, air conditioning, and even make the kids' yelling bearable. I found the ANC to better than some competition but maybe not top five. The Hear Through mode works very well. It doesn't sound robotic, however, I had a few issues with it not letting through audio but it would come back right away. Also, I could not find a fit where the hear through was not muted slightly because the eartips blocked some of the sound. Even though the earbuds are very comfortably, they slipped out when I got sweaty and had to readjust multiple times. It got to the point it was frustrating. It could be because I have a lot of trouble finding tight fitting earbuds overall. The Jabra Elite 8 sport buds may have been a better choice for me but just for activity? The Elite 10 introduces “head tracking,” which I found to better implemented than the bitten fruit company's. The sound moves with you and comes from all directions. I don't think it helps much with immersion but it doesn't seem as distracting as I've experienced with other buds. I kept the spatial audio but turned off the head tracking. The Dolby Atmos is definitely a great addition and I use it daily. I love it with movies and shows. have to have to play with it more when listening to music. It might be better to turn it off or choose it based on the type of music. From what I’ve read, the improvements in Gen 2 are incremental but I can't comment further. I'd love to try the Elite 8 since I like to use it for backyard work and walking but I may not like losing the superior comfort sound, and noise cancellation of the Elite 10. Jabra earbuds should definitely be on anyone's short list of top tier earbuds.

Got send out with a 3rd party courier who took it to the wrong address and then returned and refunded the item

Overall very impressed with my first set of Jabra earbuds. The case and the Jabra Elite 10 earbuds are similiar in size to many other earbuds on the market and the three sets I own from other manufacturers. Of the four brands I now own, these are the most comfortable, with no discomfort after 3 hours or continuous use. I used them during a league bowling night. I was happy with the sound quality in the loud environment. The Noise Cancelling was good, but some of the sounds did bleed through and the Hear Through allowed me the have conversations without removing the buds, although I feel it wasn’t quite as good at this as some of my other buds. Where the Jabra Elite 10’a really shine is the sound field, especially with the spatial sound is enabled with Head Tracking on. Listening to music or videos, the sound feels like it’s just in front of my forehead and not in my ears and as I turn my head from side to side the sound shifts some to whichever ear is facing front. I’m also impressed by the app. Which gives you the usual settings options, but also has a Soundscapes setting where you can just from a good selection of nature and other noise settings such as Crowd, Babbling Brook, Perfect Storm or just pink or white noise. Finally the best feature in my opinion is the case itself. With the usb-c charging cable there is mini headphone adapter that allows you to connect the case to other devices and pass through the sound to the earbuds. I had to get a 1/8 to 1/4 headphone adapter which then allows me to connect the case to my surround sound receiver and watch movies at night with the volume as loud as I’d like without disturbing my family. The first movie I tried this with was TopGun: Maverick and I was very surprised at the sound quality. They are supposed to supposed Dolby Atmos, which my system does as well, but I think that’s coming in a future firmware update.

If you struggle with finding comfortable earbuds with great sound, look no further! I can't say enough good things about these earbuds. They come in a pretty standard charging case, doesn't take up much room and easily fits in a pocket or a small bag for on the go. These charge fast, and hold a charge for longer than I expected with how great they sound. Not only do these have bluetooth, but you can also use the included adapter to plug into a headphone jack and you can listen that way too. The app you download takes care of registering your product so that saved some extra steps and I like that you can quickly access the guide for the earbuds. You can control a lot of phone functions directly from the earbuds and there are options for noise cancelling as well. These come with different sized earbud tips but they are also shaped different. Most tips are round and I struggle to find the most comfortable fit or one that will let me wear the earbuds for more than an hour without discomfort. These are shaped different, more of a triangle or cone type shape and they seem to rest in your ear vs. having to fit it into your ear. The sound is great for music and podcasts or shows. I've had no issue with taking phone calls and being heard clearly. I use these constantly when I facetime now so I can do that handsfree without using speakerphone. I highly recommend you try these if you want comfort and quality sound.

First things first, these are the most comfortable earbuds I've ever used. I've tried multiple Sony in ear, every version of Apple, Beats, Amazon, and several versions of Anker. Granted most of those did not have ANC but for pure comfort alone these Jabra have been the pinnacle of my earbud journey. This will most likely be unique to everyone's ear shape but beyond the comfort, the Jabras perform well as earbuds themselves also. The ANC is great when properly seated in my ear and I was able to test them on a plane (both in and out). Noise cancellation was night and day sitting near the engine on the way back and the passthrough worked well when I switched it on when the stewardess walked past. Overall audio is on par with the other earbuds I've mentioned above and would slot into the top 3. The volume between different devices definitely varied quite a bit and I initially had some hiccups with phone calls but that was mainly using the dual device connection that allows you to connect it to multiple systems at once. I got that squared away and call quality was A+. Still working on volume associated with playing music from a phone but everything else works well including calls, computer usage, and general apps outside music.