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Customer Ratings & Reviews

Your price for this item is $36.99
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The comparable value price is $79.99

Customer reviews

Rating 3.7 out of 5 stars with 497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers highly value the Elite 25e Wireless In-Ear Headphones for their exceptional sound quality and impressive battery life. Many users have praised the comfort of the headphones, while some have found them to be less comfortable than other models. A few customers have also mentioned challenges with the design of the swinging earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 497 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Controls are hard to find

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great but controls are hard to find especially when trying to answer a call

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, excellent battery life and mild sound

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A couple months ago I was checking reviews on these headphones in order to buy it for my brother so I did and after a couple months he told me they were great so I bought a second pair for my own and I'm very happy with it I will set the most impressed feature with it it would be the battery it really last for a long time

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bluetooth headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good sound, I do prefer the around the neck with the retractable ear buds but it seems as though they no longer exist

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Lala, thank you for writing a review of the Jabra Elite 25e. We are happy to read that you are satisfied with the sound quality of your Jabra device. We appreciate your feedback regarding the design and we will certainly pass this information along to the Product Development Team. If you have concerns or question, please feel free to contact the Jabra Support Team: https://bit.ly/2MfQ3gc. We are here for you! Thanks, again. Jabra

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    they sound good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't like I cant retract them, don't like them hanging. can't hear my text messages threw them. but sound is good

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello TdlB. We are happy to hear that you like the sound of the Jabra Elite 25e wireless headset but we are sad to hear that you have issues with the read out feature for text messages. We would like to help you with this. Please reach out to our customer support. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We are happy to assist you. Thank you for your review. Jabra

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It is OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but it does not do a good job at blocking out background noise like it says. Great for listening to music while at the gym but not the best for talking.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    For beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor and low sound, any noise distorts it, microphone makes noise if it touches the clothes, good size and comfortable, hard loaded like 1 week and a half normal use.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Its ok.iv had better

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're a good pair head phones sound OK volume level is alright but I have had ones that were a lot cheaper that sounded better and we're louder

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello - We are glad that you generally enjoyed the sound levels of the Jabra Elite 25e, but we are sorry that you were not completely satisfied with the sound quality. We encourage you to try a larger size EarGel if possible so as to block out surrounding noise and enjoy improved sound quality. You may also contact our support team if you have any questions about your Elite 25e: https://www.jabra.com/contact/support/jabra-support-consumer. Thank you for your review! Jabra

  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    nice enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work well only complaint hate the way they slid around my neck

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was a good choice for ear buds . I've never used them before.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Returned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t feel like these would get loud enough. I think they do it on purpose as a safety measure to protect your hearing.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Ruralmom, thank you for writing a review of the Jabra Elite 25e. We recommend ensuring that you have a secure and comfortable fit to have the best audio experience: https://www.youtube.com/watch?v=xcLpGiBkh1A. Regardless, your feedback is greatly appreciated and we will certainly pass this along to the appropriate team. If you have questions or concerns, please contact the Jabra Support team: https://bit.ly/3kemISb. We are here to help you! Jabra

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Best for calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These bluetooth earbuds are great for calls and clarity on both ends of a call. Decent sound for music but not the first choice for full sound.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello- we are so happy to hear that you are enjoying your Elite 25e. If you have any questions or in need of any assistance with your Jabra Elite 25e, please feel free to contact us: https://www.jabra.com/contact/support/jabra-support-consumer, we are happy to help. Thank you for your review! Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    good soud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they had a good sound but the charge does not last long.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable around the neck, Controls sometimes are slow to respond

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure I should purchase this turns out it Works great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Excellent but hard to open and close charging port

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Ear buds comfortable. Charging port hard to open

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Different than the JBL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really love the design on these Jabra headphones. Used to have the jbl mini headphones but I feel these have a better quality sounds. Perfect for the work that I do and don't have to worry about them falling off. Would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best set ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a pair for me and one for a friend. AirPods were great but not much talk time and we talk for hours on end. These have not let me down yet. Charge them at night and they will go more than 12 hours. For the price, you can’t beat these Jabra headphones.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Neckband

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeping the headphones around my neck is quite problematic. Which in my opinion is crucial to my overall unpleasurable experience.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello ChocolateGift72- We are sorry to hear about this experience. Most of our users are able to find a comfortable fit. We truly appreciate your feedback, and we will be sharing this information to the appropriate team. Please feel free to contact our technical support team: https://www.jabra.com/supportpages/jabra-elite-25e/100-98400000-02/contact-support. We are always here for you. We want you to have the best experience here with us, at Jabra. Jabra

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So clear and easy to use, great products for the price

    I would recommend this to a friend