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Customer Ratings & Reviews

Your price for this item is $36.99
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The comparable value price is $79.99

Customer reviews

Rating 3.7 out of 5 stars with 497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers highly value the Elite 25e Wireless In-Ear Headphones for their exceptional sound quality and impressive battery life. Many users have praised the comfort of the headphones, while some have found them to be less comfortable than other models. A few customers have also mentioned challenges with the design of the swinging earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 497 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son bought these with his Christmas money because he wanted really good headphones for working out (he is 13, but an avid workout enthusiast). He loves these and really appreciates the long battery life. And I think the sound is better than a few well known and advertised brand names.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wireless Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent. Background noise small issues.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this head set and the battery lasts for ever.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones for everyday use for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 4 out of 5 stars

    Good for working out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only down side is - if occasionally slips off my neck

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music I have had problems with the sound quality when just talking on the phone but it works for the money that was spent.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    great for the $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty good for the $$ wish they were a little loader

    I would recommend this to a friend
  • Cons mentioned:
    Fit, Wire length

    Rated 1 out of 5 stars

    Don't buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The length of the wires is way to long for both me and my husband. They don't fit comfortably in the ear. They fall off and constantly need to be set back. Sound- the person you are talking to can't hear you nor can you hear them. Overall not a good product. Wish I could take them back but the store refused. I gave one star only because I had to.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Nicki, We're sorry this was your experience with the Jabra Elite 25e. Usually between the 3 sets of ear gels included most users can find a fit that works for them. As for the sound, we usually hear better reviews than that. I encourage you to reach out to our support team so that we can try to figure out and resolve this concern with you. Thank you. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Not good device for a daily basis use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I was expecting, If you are not careful the device pretty easy will fall from your neck

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Beto- We are sorry to read that the Jabra Elite 25e is falling from your neck. This is not what we would expect. We appreciate your feedback, and we will certainly pass this information along to the appropriate team. If you have other questions or concerns, please contact Jabra Support. To do so, simply open the Jabra Assist app, click About, then Jabra Support. We are here for you. Jabra

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Only problem is not being retractable. They’re magnetic so they get caught on metal. Great sound.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Kwalker69 - Thank you for the review of your Jabra Elite 25e. If you have any questions or concerns related to your Elite 25e, we hope that you will reach out to us for assistance by completing the web form at https://bit.ly/2wIr6ln or give us a call - we love to help! Thank you. Jabra

  • Rated 3 out of 5 stars

    Not what was expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound with no complaints from the ones you are talking with. The biggest problem was they would slide back off my neck and fall off. The magnets were not strong enough to keep them from falling. Had to return back to store. Still looking for something better, my LG's would not fall off all day but were not water resistant. I work outdoors and sweat alot which ruined the LG's. I'll keep searching and reading reviews on others. Only had the Jabras for 10 days

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Eddy, We are glad to hear that you enjoyed the Audio quality of the Jabra Elite 25e. We have a video linked below that shows how to get the best fitting for this headset. This will help to ensure wearing stability. With any other questions for future Jabra devices, please feel free to contact our support team, we are always happy to help. Thank you.
      https://www.jabra.com/supportpages/jabra-elite-25e#/Video/Jabra-Elite-25e---perfect-fit#100-98400000-02 Jabra

  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset! Way to come back Jabra! Love the battery life and the feature.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Long battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a very long battery life. I only charge while I sleep. I have not ran the battery dead yet. Phone call quality is very good. Music quality is also very good. These are the best headphones that I have owned yet.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound was great but the fit wasn’t for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound was actually superb, however they are not a good fit for a person of petite build.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi LucasLadies- Thank you for your review of the Jabra Elite 25e. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra device. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 25e: https://www.jabra.in/supportpages/jabra-elite-25e/100-98400000-02/contact-support. We appreciate your review and are happy to assist you in any way that we can. Thank you! Jabra

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To big for the neck it keep falling off my neck need to be smaller.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Benji - We appreciate your feedback regarding the design of the Jabra Elite 25e. We design our devices to comfortably fit many different people, so it is unfortunate that you do not find the Elite 25e neckband to be secure around your neck. If you have any other questions or concerns, please feel free to reach out to our support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review! Jabra

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced rather fragile Bluetooth headset that broke. This set is sturdier although the other set had more features. Also was able to get the extended warranty that is very useful. Good service from the Geek Squad also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they have worked perfectly. They were extremely easy to pair and I have not had any connectivity issues. They are great at keeping background noise to a minimum. I would definitely buy from this company again.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Don't waste your money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is ok, but it picks up a lot of background noise making it difficult for the person you are talking to. I've had MANY complaints that it magnifies every sound except me. CONSTANTLY sliding down my back. This will not stay in place!! I gave it two stars because it works well to watch videos if I'm sitting or laying down.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Michelle! Thank you so much for your review of the Jabra Elite 25e. We are so sorry to hear that you are not completely satisfied wth your purcahse. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional concerns or questions that you may have: https://www.jabra.com/contact/support/jabra-support-consumer. We look forward to hearing from you soon! Jabra

  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Okay at best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best. I've owned cheaper Bluetooth headphones that work better.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Aceman84- Thanks for your review of the Jabra Elite 25e, we appreciate it. We are sorry to hear that you are not satisfied with your Jabra device. We would love to answer any questions or address any concerns you may have about the Elite 25e and we encourage you to contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-25e/100-98400000-02/contact-support#/. We want you to have the best possible Jabra experience! Jabra

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    To light.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not heavy enough keep falling off my neck. The wire came loose, only had sound on one side.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello JoJo - We are sorry to hear that you are not completely satisfied with the Jabra Elite 25e. We appreciate your feedback regarding the neckband weight and we will pass it on to our development team. If you have any other questions or concerns, please contact our technical support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review! Jabra