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Customer Ratings & Reviews

Your price for this item is $36.99
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The comparable value price is $79.99

Customer reviews

Rating 3.7 out of 5 stars with 497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers highly value the Elite 25e Wireless In-Ear Headphones for their exceptional sound quality and impressive battery life. Many users have praised the comfort of the headphones, while some have found them to be less comfortable than other models. A few customers have also mentioned challenges with the design of the swinging earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 497 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great wireless headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that they don’t tangle and that sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound but difficult to keep around neck when doing activities

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Spjones, Thank you for your review of the Jabra Elite 25e, feedback is always appreciated. Jabra

  • Cons mentioned:
    Fit

    Rated 3 out of 5 stars

    Very clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bud hurts ear after wearing to long. Not a comfortable fit

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello 1973kimberly - We are sorry that you are not finding the Elite 25e to be comfortable. Have you tried using all of the provided ear gels? You may find that you need to mix and match as no two ears area like. We developed a video showing how to get the best fit: https://www.jabra.com/supportpages/jabra-elite-25e#/Video/Jabra-Elite-25e---perfect-fit#100-98400000-02. We hope you will take a look, and please feel free to reach out to us for help. Thanks for your review! Jabra

  • Rated 4 out of 5 stars

    Good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, reads text and notifications out, runs 2 devices @ same time; only complaint is that it does not stay on neck, falls down back unless worn with collar shirt.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound good bit make my ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good but make my ears hurt a little after a few hours

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Schoeyone - We are glad to read that you are happy with the sound quality of the Jabra Elite 25e. We are sorry that you find the earbuds uncomfortable after a few hours of listening, and we encourage you to try out the other sizes of eargels that come with the device to try and improve this. If you have any questions, feel free to reach out to our support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Don't waste your time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I like about these headphones is that it fit my ears. The rest of it is bulky and hard to hide in a work settings. I don't like that I can hear my surroundings when all I want to hear is my music. These headphones are over price for the quality... I'm going back to Anchor bluetooth headphones. Way better and half the price.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Jones - We were sorry to read that the Jabra Elite 25e did not meet your expectations. If you ever have any questions or concerns regarding a Jabra product, we hope that you will reach out to us directly for assistance. We are here to help! Thank you. Jabra

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great for when I wear hats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something good that would not blow the budget. I have much yard work and wear hats, helmets etc. The do not interfere with Helmut security or hat comfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good. Bought these for specifically for calls, and these work better then anticipated. Call quality is crystal clear, no delay or echoing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Caught in the wires

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wires on these earbuds come out of the ends of the neck piece. The controls are on the neck piece. When I tried to use the controls I would snag the the wire and pull the earbud out. I thought I would get use to it but my long hair also got caught up in using the controls. These would probably be ok for someone with short hair.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, good product. Good sounding wireless headphones

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mate12222, Thank you for your review. We're glad you enjoy the value and quality of your Jabra Elite 25e. If you have feedback of what could bring the experience from 3 stars up to 5 stars in the future, we encourage you to reach out to us. Thank you. Jabra

  • Cons mentioned:
    Fit

    Rated 2 out of 5 stars

    Jabra elite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These jabra headphones were hit or miss. But now after owning them , i was sort of disappointed. They always fall off and cant seem to stay on regardless of how much i try to adjust them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Water resistance

    Rated 5 out of 5 stars

    Second pair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second pair of these to purchase, for two different family members. These have outlasted other earbuds that state are water/sweat proof.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 3 out of 5 stars

    Long-lasting, but uncomfortable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is amazing, but uncomfortable to wear.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Cakes - We are glad that you are satisfied with the battery life of your Jabra Elite 25e. Regarding the fit of the earbuds, we encourage you to test out the different size eargels to find which one is most comfortable to you. We also have a video tutorial describing how to properly fit the Elite 25e: https://www.jabra.com/supportpages/jabra-elite-25e#/Video/Jabra-Elite-25e---perfect-fit#100-98400000-02. If you have any other questions about your Elite 25e, please reach out to our support team. Thank you for your review! Jabra

  • Rated 3 out of 5 stars

    Good starter headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good starters, easy to connect! Light weight as well!

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Agaytan. Thank you for your review. Jabra

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product my husband loves them its actually a pair that is still working as of now most tear up by now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value & Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality & all around value. Only issue is the headsets can slide off your back unknowngly even thought the buds are magnetized to secure them around your neck. This fails. I lost first pair this way sveral times & was lucky to get them back twice. The third time I had to buy a new set but now I tie them slightly and they are great. would give them 4 1/2 stars for this but since only options are 4 & 5 give them the benefit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Battery lasts a long time. Really great feature!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally work 12+ hours a day. These last all day with ease! A simple charge at night and they’re ready to go. I give these a 4/5 rating for sound quality as well. Great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earphones.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphones I have purchased. I even made the mistake of washing them with my clothes and it still worked.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love the Battery Life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Battery life is so good on this pair never have to worry about them going dead while your talking or listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the long battery life and thought of moving up to one of the higher tier products , but performance time can't be beat.

    I would recommend this to a friend