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Customer Ratings & Reviews

Your price for this item is $36.99
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The comparable value price is $79.99

Customer reviews

Rating 3.7 out of 5 stars with 497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers highly value the Elite 25e Wireless In-Ear Headphones for their exceptional sound quality and impressive battery life. Many users have praised the comfort of the headphones, while some have found them to be less comfortable than other models. A few customers have also mentioned challenges with the design of the swinging earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 497 reviews
  • Pros mentioned:
    Price

    Rated 2 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is used every day and i think it was priced right

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Ladyj1027 - Thank you for your kind words about the Jabra 25e. We are not sure why such accolades only rate 2 stars, but we appreciate you taking the time to post the review. Jabra

  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for hubby. He used them for a week and they stopped working. Left on counter for another week. He went to try again and they came on...this time didn't turn off. Not impressed. Needless to say, he returned and got the same kind. We will see how these hold up.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They are ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay not the best. Not something that i can be like oh wow there the best.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product. No noise cancellation on headphones. Ok if u are at home but not when driving

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds work good. I’ve had better sound quality it others but they’re good.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    They worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked as they should for a couple months and then just stopped working

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello 1111, We are sorry to hear that your Jabra Elite 25e ceased functioning. You should expect it to continue working well for you. We stand behind our products with troubleshooting and warranty support. Please feel free to reach out to us and we will be happy to help! Thank you.
      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Painful sound experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because of well known brand and extensive battery life but broken sound make my experience very painful. I tried with every device different places but sound break badly even other people on the phone noticed too. Very disappointed!

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Adna - We are sorry to hear that. It is not something you should expect from the Jabra Elite 25e. Please contact our technical support team so that we can assist you: https://bit.ly/2wIr6ln. Thank you for your review. Jabra

  • Rated 5 out of 5 stars

    Great Wireless Head Phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Person recommended these Elite 25e Wireless Headphones . I Wear and listen to these every day . Easy conversation when I'm making a phone call also

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a active person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for a active person, not necessarily for a regular Bluetooth headset.

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Shark, Thank you for your review. The Jabra Elite 25e is one of our products in a wide variety of options. The Elite 25e is outstanding for its long battery life and ease of use. For people with different needs, we are more than happy to help recommend something more fitting. Thank you. Jabra

  • Rated 3 out of 5 stars

    earbude

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not like it because it has not stay in my ear

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Edwilly, thank you for writing a review. We recommend checking out this tutorial we have available on YouTube to help you find the best fit. https://www.youtube.com/watch?v=xcLpGiBkh1A. We appreciate your feedback and we will certainly pass this information along to the Product Development Team. Thanks, again! Jabra

  • Rated 3 out of 5 stars

    Too much noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    headphones work well with the phone. But too much static when I'm on a call.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Yolzzy - It is great to hear that you are enjoying using your Jabra Elite 25e with your phone. The Elite 25e is susceptible to interference, just like other Bluetooth devices, but you should not typically have static in your phone calls, so we are sorry about this. Please reach out to our technical support team so we can help you out with this: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We hope to hear from you soon, and thank you for your review! Jabra

  • Rated 3 out of 5 stars

    wireless headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    wireless headphones again. had to exchange them. again.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Keshani- If you have anything specific to share regarding your experience with the Jabra Elite 25e, please feel free to contact the Jabra Support team: https://www.jabra.com/supportpages/jabra-elite-25e/100-98400000-02/contact-support at any time. We are here to help, and ensure that you are having a great experience with the Jabra Elite 25e. Thank you for your review. Jabra

  • Rated 2 out of 5 stars

    Not the worst, not the best.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset did not stay on my neck. The sound was not super clear and the people on the receiving end heard more background noise than I desired. The earbuds were very comfortable. I am trying the 45e series because I believe Jabra is a good brand. Stay tuned.....

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Less! Thank you for your review of the Jabra Elite 25e. We are pleased to hear that you enjoyed the comfortable fit of your headset. However, we are so sorry to learn that you experienced audio and sound difficulties with your headset. This is definitely not what we would expect. We kindly ask that you contact our Technical Support Team, as we would be happy to assist you with this: https://www.jabra.com/contact/support/jabra-support-consumer. We look forward to hearing from you soon! Jabra

  • Rated 5 out of 5 stars

    Great for old timers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my boyfriend and he’s just old school and don’t get it. I loved it tho, I had a hands free device alrdy or I wldve def kept it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds that help me hear my meetings and music and sync up to everything. Perfect for what I needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    unable to pair once forget device from iphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unable to pair once forget device from iphone 6 plus

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst blue tooth device I ever spent money on! Shuts down on its own, the magnetic ear buds stick to anything they get close to. Picks up slot of back round noise.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Mcbal- Thank you for your review of the Jabra Elite 25e, we really appreciate it. We are sorry to hear that you are not satisfied with the functionality of your headset, specifically with the magnetic earbuds and the background noise during phone calls. The Jabra Elite 25e earbuds can snap together for convenient cable management. If you play music, your music will be paused when the earbuds are snapped together. If you have an active call, the call will be ended when the earbuds are snapped together. Furthermore, the Jabra Elite 25e will power itself off after 15 minutes of inactivity. This feature was implemented to help you maximize the battery time of your headset. Regarding the background noise you are facing when on a call, we do expect that your callers will still be able to hear some of the noises in your surroundings, especially if you are in a busy environment. This is a direct result of the lack of noise cancellation on your Jabra Elite 25e headset. We would love to answer any questions or address any concerns you may have about the Elite 25e and we encourage you to contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-25e/100-98400000-02/contact-support#/. We want you to have the best possible Jabra experience! Jabra

  • Rated 5 out of 5 stars

    So easy & comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that my love got this for me. It is perfect for my commute & keeping quiet on the sofa while he does other work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, always recommend it to coworkers, friends, and others! Thanks Jabra! And thanks to everyone at Best Buy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok for the money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t do the job for me. I personally found that they didn’t have any better sound over the packaged headset. Only benefit was freedom of movement

    I would recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Gravity - We are sorry to learn that the Jabra Elite 25e did not meet your expectations. If you have any questions about the product you can find a lot of very helpful information within the Elite 25e support pages of our website including video tutorials, answers to many questions, technical documents, and more. Thank you. Jabra