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Customer Ratings & Reviews

Your price for this item is $36.99
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The comparable value price is $79.99

Customer reviews

Rating 3.7 out of 5 stars with 497 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

67%would recommend to a friend

Customers are saying

Customers highly value the Elite 25e Wireless In-Ear Headphones for their exceptional sound quality and impressive battery life. Many users have praised the comfort of the headphones, while some have found them to be less comfortable than other models. A few customers have also mentioned challenges with the design of the swinging earbuds.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 497 reviews
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! the product worked as it should and I would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome I don’t have to worry about getting any sweat into them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are a quality headphone I would recommend them to anyone

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    not really a fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not cancel outside noise, hard to wear with any shirts with collar people will hear TV radio and outside noise louder than you do when taking on phone

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi Johnnie- Thank you for writing a review on the Jabra Elite 25e. We are sorry to learn that you are not satisfied with the Jabra Elite 25e's passive noise cancellation feature. We recommend making sure that you have the best optimal fit. We appreciate your feedback, and we will most certainly share this information internally. Jabra

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Was not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not worth purchasing. It never stayed connected to iPhone, did not read emails. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello DeeDe- Thank you for taking the time to write a review of the Jabra Elite 25e. We are sorry to read that you are having trouble with the Bluetooth connection to your iPhone. This is not what you should expect. If you are having trouble contacting the team, please reach out to Jabra Support through a private message on Facebook or Twitter. We are here to help and provide you with the best possible solutions. We want you to have a great experience with the Jabra Elite 25e. Your feedback is truly valuable to us. Thanks, again. Jabra

  • Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is wreath the cost, easy to setup and use daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headphones. I used them for work and I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product easy to use I’m very happy with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets the need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for our daughter to use on the subway in NYC and she loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very comfortable!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable on my neck and in my ears. Phone app makes it easy to setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product is excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is excellent and ease of use. I recommend for others

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Ear piece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I didn’t like them. I need something to feel secure when having my ear pieces in. I love Best Buy but the not pieces.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Gina - We are sorry to read you were not completely satisfied with your Jabra Elite 25e. The Elite 25e was designed and tested to fit securely in many different ear shapes and sizes, and also comes with three different size eargels for customization. We encourage you to try out the other sizes to find a more secure fit. If you have any other questions, feel free to reach out to our support team: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. Thank you for your review. Jabra

  • Rated 5 out of 5 stars

    Volume is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works very well for my everyday use at work. I have had no issues at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to connect and works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice configuration with the around the neck design especially for workouts

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not sure i like them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paired the device to one phone and when The phone died and I tried to pair up to the new one I had nothing but problems finally accomplished. But what a chore

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hello Rons, We are sorry to hear that there was a connection concern with your Jabra Elite 25e. We are glad to hear that you have gotten everything sorted out. In the future, please feel free to reach out to our support team. We will be happy to help! Thank you.

      https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer Jabra

  • Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great. I brought this on sale and have been pleased. Works great with IPhones.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 1 out of 5 stars

    Jabra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. They slipped off neck constantly and the wires were not retractable.

    No, I would not recommend this to a friend
    • Brand response from Jabra
      Posted .

      Hi ReviewCzarina, we are sorry to hear that you have also returned the Jabra Elite 25e. We appreciate your feedback regarding the fit. Thank you for writing a review! Jabra

  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for a christmas gift. Works great. It should for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Husband loves them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves listening to music and these paired easily with his iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift the receiver love it! they were really surprised of the clarity

    I would recommend this to a friend