Customer Ratings & Reviews
- Model:
- 100-98400001-14
- SKU:
- 6081002
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers highly value the Elite 25e Wireless In-Ear Headphones for their exceptional sound quality and impressive battery life. Many users have praised the comfort of the headphones, while some have found them to be less comfortable than other models. A few customers have also mentioned challenges with the design of the swinging earbuds.
This summary was generated by AI based on customer reviews.
Not too bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They’re alright. Just the sound quality was pretty poor
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Mike - We were sorry to read that the Jabra Elite 25e did not meet your expectations. We hope you had the opportunity to view our video tutorial on achieving the proper fit for your Elite 25e as this is very important in achieving the best audio quality/experience. It can be found at https://bit.ly/2LoBGrj. if you continue to have questions or concerns, please contact us directly by completing the web form found at https://bit.ly/2wIr6ln or give us a call. Thank you.
Nice sound ,falls of neck, bluetooth range <10ft
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Poor distance, can't go 10 feet without disconnecting
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Summer, We are glad to hear that you enjoy the sound of the Jabra Elite 25e. We have a video that deals with getting the correct fit for your headset. This can help with the stability concern you are having. You should be expecting a range of approximately 33 ft. Since this is not what you are experiencing, we invite you to contact our support team so that we can help to identify and resolve this issue. Thank you. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Low Quailty Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these headphones for work so I could talk on the phone using them. The sound quailty was not the best and the microphone hardly worked. The headphones always made a loud buzzing noise while using them! I returned them after using them for a week.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Josh - We are sorry to read that you returned your Jabra Elite 25e due to the troubles described in your review. Your experience is far from typical, and we regret that we did not have the chance to assist you. In the future, please contact us so we can help! Thank you.
Terrible for calls
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using these earbuds a couple of months and I can't make calls while using them or except calls because they are terrible for phone calls. if you make or except calls from your earbuds don't buy these. For music 2 stars
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Stunna923 - We are sorry to read that you were not satisfied with the call and music quality of your Jabra Elite 25e. This is not what we would expect of the Elite 25e user. We hope that you will get in contact with us so that we can directly assist you: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We want you to have the best experience possible! Thank you for your review.
Wireless headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like this product. Not very reliable. It keeps a low charge, it shuts off constantly, has choppy sound quality and no true volume control. Definitely can't answer or disengage a call from the headset, must use your phone device.
No, I would not recommend this to a friendFailed within 12 months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was on vacation for a month so did not charge the product. Once back I tried to charge it the unit would not charge. The warranty had expired a few weeks before so I could not exchange it.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Walter- Thank you for writing a review of the Jabra Elite 25e. We are sorry to hear about these challenges you are experiencing with the Elite 25e. We kindly suggest charging the Elite 25e with a different USB cable and power source, like a wall charger that supports an output of 500-2100 mA. We apologize for these inconveniences, though we truly appreciate your feedback as this information is important to the Jabra Team. Thanks, again.
Lousy Controls
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The controls on this are non-intuitive, and poorly designed. For something made to be operated by feel, they didn't do a good job of making them very distinguishable by feel.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Polecat - We were sorry to find out that you are having troubles with the functionality of your Jabra Elite 25e. If you have specific questions or concerns, we invite you to reach out to our Product Support Team at https://bit.ly/2YJ6c2r - we are happy to help! Thank you.
Not Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this headset. after being told BestBuy no longer have the insurance on the LG head They wouldnt stay around my neck . Almost lost them Brought them back Was not pleased
No, I would not recommend this to a friendHated them
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wastes on money.. they was very un easy feel in my ears . didn't work as i needed them to at all . only used them for a few weeks then trashed them .
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Mike- Thank you for writing a review on the Jabra Elite 25e. We are sorry to hear about your experience with the Jabra Elite 25e. Your feedback is important to us, and we will most certainly share this information with the appropriate team. If you would like to contact the Jabra support team, please click on this direct link: https://www.jabra.com/supportpages/jabra-elite-25e/100-98400000-02/contact-support. We are here for you.
Nope
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor audio quality paired with it s inability to remained paired with my phone makes this purchase a loser right out of the gate.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Steve- Thanks for your review of the Jabra Elite 25e, we appreciate it. We are sorry to hear that you are having challenges with the audio quality and connectivity of your Elite 25e. We would be grateful for the opportunity to look into these challenges with you. We kindly ask that you contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-25e/100-98400000-02/contact-support#/. We want you to have the best possible Jabra experience!
Dont buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same issue i had with the beats headphones, no one could hear me when i talked on the phone
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Haas- We are very sorry that your callers cannot hear you during phone calls on your Jabra Elite 25e. We would be grateful for the opportunity to look into this challenge with you and to provide you with a resolution. We kindly ask that you contact us at your earliest convenience: https://www.jabra.com/supportpages/jabra-elite-25e/100-98400000-02/contact-support. Thank you for your feedback!
Bad
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a good product because they do not last. I will not buy this or recommend it to my enemy.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Bolex-Thank you for your review of the Jabra Elite 25e. We are so sorry to learn that you were not completely satisfied with the purchase of your Jabra device. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 25e. In order to contact us, simply go to our website and navigate to Support. From there, enter the name of your device. You will be able to find a helpful list of all of our Frequently Asked Questions and various resources, as well as our contact information down at the bottom of the page. Thank you!
Do not buy this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I get this on October, battery it's bad already. Costumer support it's really bad. Do not make the mistake to buy this
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Titokill - We are sorry to hear that you are having trouble with your Jabra Elite 25e! We want you to know that we would be happy to assist you. We encourage you to give us a call at: 1-800-327-2230, option 1 and reference your ticket number. Or feel free to send us a private message on either Facebook or Twitter. Thank you and we hope to hear from you again!
No good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dont like that the headset wire doesnt retract.Wires just hang. Really bad connection. Would hang up on phone calls.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Lovelylily24 - We appreciate your feedback regarding the design of the wire of the Jabra Elite 25e, and we will share it with our development team. We are also sorry to hear about the unexpected call ending. This is not expected behavior of the Elite 25e, and we recommend contacting our technical support for a solution to this: https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer. We hope to hear from you soon! Thank you for your review.
Bad headset
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't always work properly. Sound changes without touching volume. Sometimes the volume just goes down.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello CoachH - We are sorry to hear that you are experiencing unexpected behavior from your Jabra Elite 25e. What you describe is certainly not expected, and we hope you will contact our technical support team so we can help you resolve this: https://www.jabra.com/contact/support/jabra-support-consumer. We hope to hear from you soon, and thank you for your review.
Not a good headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brought this for my sister and the manual doesn’t have instructions in English. Was not compatible for my android phone.
No, I would not recommend this to a friendJunk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finished after two weeks. Thank god I got the replacement warranty. Hopefully they will let me get a different pair.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Junk, This is not what we like to hear about the Jabra Elite 25e. We encourage you to reach out to our Support Team as well to help resolve issues. We want you to enjoy your product. Thank you. https://www.jabra.com/ServiceMenu/contact/ContactJabraSupport/ContactJabraSupportConsumer
Pass
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't happy with this product at all..the sound quality is poor.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello Ponce, thank you for reaching out and writing a review of the Jabra Elite 25e. We are sorry to read that you are unsatisfied with the sound quality of your Elite 25e. Your feedback is greatly appreciated and we will certainly pass this along to the appropriate team. If you have other questions or concerns, please contact Jabra Support: https://bit.ly/2MfQ3gc. We are here for you and always happy to help.
Horrible sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor talk quality. Music doesn't sound good either. Staticky when talking. Do not buy.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hello- we are sorry to hear about what you are describing. This behavior is not what you should expect. We kindly suggest to contact our support team: https://www.jabra.com/contact/support/jabra-support-consumer, so we are able to make sure your product is working properly. Thank you! We look forward to hearing from you. Thank you for your review on the Jabra Elite 25e.
Waste of Money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They left side stop working after the warranty ran out don't buy these.
No, I would not recommend this to a friendBrand response from Jabra
Posted .Hi Toemater- Thank you for your review of the Jabra Elite 25e. We are so sorry to learn that you are not completely satisfied with the purchase of your Jabra device. This is certainly not what we would expect. We kindly ask that you contact our Technical Support Team with any additional feedback or questions that you may have regarding your Jabra Elite 25e: https://www.jabra.com/supportpages/jabra-elite-25e/100-98400000-02/contact-support. We appreciate your review and are happy to assist you in any way that we can. Thank you!